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Mental Health & Neurodiversity Support
Comprehensive resources for individuals, families, and professionals
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Crisis Support – Wrexham & North Wales
NHS 111 Wales Mental Health Option
Phone:
111 then select Option 2 (24/7)
Website:
111.wales.nhs.uk
For urgent mental health concerns. Connects you directly to a mental health professional 24 hours a day, 7 days a week.
C.A.L.L. Helpline (Wales)
Phone:
0800 132 737 (24/7, Free)
Text:
Text ‘help’ to 81066
Email:
call@helpline.wales
Website:
callhelpline.org.uk
Community Advice and Listening Line – Wales’ dedicated mental health helpline. For anyone in Wales concerned about their own mental health or that of a relative or friend. Offers confidential emotional support, information, and signposting to local services.
Mental Health Support – Wrexham & North Wales
Wrexham Community Mental Health Team
Phone:
01978 355783
Website:
bcuhb.nhs.wales
For adults (18+) experiencing mental health difficulties. Comprehensive support from psychiatrists, social workers, nurses, and occupational therapists.
North East Wales Mind
For people in Flintshire and Wrexham experiencing stress, anxiety, depression, or mental distress. No GP referral needed.
Meic Helpline (Wales – Under 25s)
Phone:
0808 80 23456 (Free)
Text:
84001
WhatsApp:
Available (see website)
Hours:
8am-midnight, 7 days a week
Website:
meiccymru.org
Wales’ helpline for children and young people up to age 25. Information, advice, and advocacy in Welsh or English. Free, confidential, anonymous support via phone, text, WhatsApp, or online chat.
Kooth – Online Mental Health Support
Free, safe, and anonymous online mental health platform. Text-based counselling, peer support forums, self-help resources. No referral needed, no waiting lists.
Inspire – Self-Harm Support
Age:
11-18 years old (Wrexham & Flintshire)
Award-winning hospital youth work project supporting young people with self-harming behaviours. Offers 1-to-1 support (around 8 sessions), coping strategies, confidence building, diversionary activities. Referral via health professionals.
INFO Shop Wrexham
Open access hub providing information, advice, support, advocacy and counselling. Handles 10,000+ queries annually on mental health, sexual health, homelessness prevention, drug & alcohol support.
Outside In Counselling Service
Text:
07800 689039
Email:
outside_in@wrexham.gov.uk
Confidential counselling in 8 primary schools, all high schools in Wrexham, and INFO Shop (up to 25 years).
KIM Inspire
Website:
kim-inspire.org.uk
Mental health improvement through group-led activities. KIM 4 Her (women’s support), KIM 4 Him (men’s mental health), and youth support for managing emotions and wellbeing.
Relate Wrexham
Phone:
01978 265028
Address:
59 King St, Wrexham, LL11 1HR
Counselling and relationship support for adults, children, and families.
Andy’s Man Club Wrexham
Men’s mental health peer-to-peer support groups. Free to attend, no referral required. Online and face-to-face meetings in a safe, judgment-free environment.
DAN 24/7 – Wales Drug & Alcohol Helpline
Phone:
0808 808 2234 (24/7, Free, Bilingual)
Text:
Text ‘DAN’ to 81066
Free, bilingual helpline for anyone in Wales wanting information or help relating to drugs and/or alcohol. Available 24 hours a day, 7 days a week.
Wales Dementia Helpline
Phone:
0808 808 2235 (Free)
Text:
Text ‘help’ to 81066
Emotional support for anyone caring for someone with dementia, as well as people who have been diagnosed with dementia themselves.
Neurodiversity Support – Wrexham & North Wales
North Wales Integrated Autism Service
Website:
neurodivergencewales.org
Hours:
9:30am-4:30pm, Monday-Friday
For autistic adults (18+) seeking diagnostic assessment or support. Not a crisis service.
Betsi Cadwaladr Neurodevelopmental Service
Website:
bcuhb.nhs.wales
For children and young people requiring ADHD/ASD assessment. Diagnostic assessments and follow-up medication reviews.
AP Cymru – The Neurodiversity Charity Wales
Website:
apcymru.org.uk
For children, young people, and families. Guidance and support before, during, and post-diagnosis for neurodivergent individuals.
YourSpace Wales
Location:
Llay, Wrexham
Website:
yourspacewales.co.uk
Small charity supporting young people with autism and their families. No diagnosis required. After-school and holiday clubs, outreach, family support.
Neurodivergent Person Centred Planning Drop-In
When:
Every Wednesday, 10am-12pm
Location:
Wellbeing Hub, Wrexham
Weekly drop-in for discussion and guidance on neurodiversity topics. Peer support and person-centred planning.
STAND North Wales
Website:
standnorthwales.co.uk
Community interest organisation representing children and young adults with additional needs and disabilities in North Wales.
Wrexham Branch of the National Autistic Society
Contact:
Search “Wrexham Branch of the National Autistic Society” on Facebook
Local autism-focused support and social groups for parents/carers. Membership requires letter of diagnosis or confirmation of waiting list.
Bereavement Support – Wrexham & North Wales
Cruse Bereavement Care – North Wales
Bereavement support including helpline, online chat, local groups. Specialist support for widows and widowers.
Nightingale House Hospice (Wrexham)
Website:
nightingalehouse.co.uk
Bereavement support for families and carers in Wrexham area. Counselling and emotional support services.
St David’s Hospice (Llandudno/Conwy/Anglesey)
Website:
stdavidshospice.org.uk
Bereavement counselling and support groups for North Wales including Conwy, Anglesey, and surrounding areas.
St Kentigern Hospice (St Asaph)
Website:
stkentigernhospice.org.uk
Counselling and bereavement support for Denbighshire and surrounding areas of North Wales.
Crisis Support – Shropshire & Telford
24/7 Urgent NHS Mental Health Helpline (Shropshire)
For anyone experiencing mental distress or crisis, for all ages. Available around the clock. Provided by Midlands Partnership NHS Foundation Trust.
Mental Health Support – Shropshire & Telford
Shropshire Psychological Therapies (Talking Therapies)
For adults (16+) in Shropshire and Telford & Wrekin. Offers guided self-help, online CBT, and 1-to-1 therapy for anxiety, depression, and stress. Self-referral available.
Shropshire Mental Health Support
Charity offering support groups and Calmer Cafés in Shrewsbury, Oswestry, and Church Stretton. Phone support, 1-to-1 counselling, outreach services.
Shropshire PCAS (Person Centred Advocacy and Support)
Phone:
01691 658008
Address:
The Willow Tree, Willow St, Oswestry, SY11 1AJ
Advocacy, support, advice, and guidance for adults facing social, emotional, or mental health challenges.
Crane Counselling
Phone:
01743 240546
Website:
cranecounselling.co.uk
Individual, family, and Teen Talk counselling services in Shropshire.
Impact AAS
Phone:
01952 223165
Email:
info@impactaas.co.uk
Person-centred talking therapy, play therapy, and 1-to-1 counselling for adults and young people.
Enable Shropshire
Phone:
01743 276900
Supported employment and mental wellbeing services for adults with mental health challenges, including counselling support.
Landau Support
Phone:
01952 245015
Mental health coaching, employment mentoring, and advocacy services.
Neurodiversity Support – Shropshire & Telford
BeeU Neurodevelopmental Service
Phone:
0300 124 0093 (Option 2)
Website:
mpft.nhs.uk/beeu
For children and young people (0-25). ADHD and autism assessments. Current waiting time approximately 24 months.
Autism West Midlands
Leading charity for autistic people covering Shropshire, Telford & Wrekin, and West Midlands. Free information helpline, family outreach, support groups, resource cafés, 1:1 advice sessions.
Shropshire Autism Hub
Phone:
01743 539201
Peer support, advice, workshops, and mental wellbeing support for autistic adults in Shropshire.
PACC (Parent & Carer Council) Shropshire
Website:
paccshropshire.org.uk
Parent and carer forum providing support, information, and representation for families of children with SEND including neurodevelopmental conditions.
Shropshire Educational Psychology Service – Neurodiversity Practitioners
Coverage:
Children and young people (0-25)
Website:
shropshire.gov.uk
Supports schools and settings with workshops, individual support, coaching for staff, and whole-school neuroinclusive strategies.
Healthier Together – Shropshire, Telford & Wrekin NHS
Coverage:
Children 5-18 years, Young people 18-25 years
Website:
what0-18.nhs.uk
Online resources and signposting for neurodivergent children and young people including ADHD, Autism, and related conditions.
Bereavement Support – Shropshire & Telford
Cruse Bereavement Care – Shropshire
National Helpline:
0808 808 1677
Website:
cruse.org.uk
Specialist bereavement support for widows, widowers, and those affected by loss. One-to-one and group sessions, phone support, grief management guidance.
Severn Hospice (Shrewsbury & Telford)
Website:
severnhospice.org.uk
Counselling, groups, and bereavement support. Emotional support for families and carers in Shropshire and Telford areas.
National Crisis Support Lines
NHS 111 Mental Health Option
For urgent mental health concerns that are not immediately life-threatening. Connects you directly to a mental health professional.
Samaritans
Phone:
116 123 (24/7, Free)
Welsh Language:
0808 164 0123
Email:
jo@samaritans.org
Website:
samaritans.org
For anyone who needs to talk. Completely confidential listening service available day and night.
Shout – 24/7 Text Crisis Service
Text:
Text SHOUT to 85258 (24/7, Free)
Website:
giveusashout.org
For anyone in crisis needing immediate support via text message.
Papyrus – HOPELINEUK
Phone:
0800 068 4141
Text:
07860 039967
Hours:
Mon-Fri 10am-10pm, Weekends & Bank Holidays 2pm-10pm
Website:
papyrus-uk.org
For anyone under 35 experiencing suicidal thoughts, or anyone concerned about a young person.
CALM (Campaign Against Living Miserably)
Helpline:
0800 58 58 58 (5pm-midnight daily)
Website:
thecalmzone.net
Leading movement against suicide, supporting men (but open to all). Webchat also available.
Childline
Phone:
0800 1111 (24/7, Free)
Website:
childline.org.uk
For anyone under 19 in the UK. Free, confidential support and advice about anything. 24/7 phone or online chat.
National Mental Health Support
Mind – National
For anyone experiencing mental health problems or supporting someone else. Information and signposting services.
The Mix
UK’s leading support service for young people under 25. Support on mental health, money, homelessness, jobs, break-ups, drugs.
SANEline
Phone:
0300 304 7000 (4pm-10pm daily)
Website:
sane.org.uk
Out-of-hours emotional support, crisis guidance, and mental health information for people aged 16+.
Rethink Mental Illness
Expert advice and information for people affected by mental illness and their carers. Practical help on the Mental Health Act, community care, rights.
YoungMinds
Supporting children, young people, and their parents with mental health.
Anxiety UK
Support for anyone living with anxiety, stress, or anxiety-based depression.
OCD Action
Phone:
0845 390 6232
Website:
ocdaction.org.uk
Support, information, and advocacy for people affected by OCD.
Bipolar UK
Peer Support:
0333 323 5198 (Daily 6pm-10:30pm)
Website:
bipolaruk.org
Support and information for people affected by bipolar disorder.
No Panic
Helpline:
0300 130 0673 (Mon-Fri 10am-10pm)
Website:
nopanic.org.uk
Support for people with panic attacks, phobias, OCD, and other anxiety disorders.
Beat Eating Disorders
Helplines, webchat, online support groups, and resources for people with eating disorders.
Hearing Voices Network
Phone:
0114 271 8210
Website:
hearing-voices.org
Support for people who hear voices, see visions, or have other unusual sensory experiences.
NAPAC (National Association for People Abused in Childhood)
Helpline:
0808 801 0331
Website:
napac.org.uk
Support for adult survivors of childhood abuse. Helpline and therapeutic support services.
Women’s Aid
Helpline:
0808 2000 247 (24/7)
Website:
womensaid.org.uk
Domestic abuse support with mental health impact guidance. 24/7 helpline and online chat available.
Men’s Advice Line
Helpline:
0808 801 0327
Website:
mensadviceline.org.uk
Support for men experiencing domestic abuse, with guidance on mental health impacts.
National Neurodiversity Support
National Autistic Society
For autistic people, their families, friends, and carers. Provides impartial, confidential information and advice.
ADHD Foundation
Phone:
0151 237 5985
Website:
adhdfoundation.org.uk
National charity providing information, support, and training about ADHD for individuals, families, and professionals.
ADHD UK
Website:
adhduk.co.uk
Peer-led charity for people with ADHD. Video support groups on topics like “Recently diagnosed Adult ADHD”, “Finding the right career”, “Parenting”. Information on diagnosis pathways.
ADDISS (National ADHD Information Service)
People-friendly information and resources about ADHD to parents, individuals, teachers and health professionals.
ADHDadultUK
Website:
adhdadult.uk
Charity for adults with ADHD, run by adults with ADHD. Peer-led support and coaching.
ADHD Aware
Email:
admin@adhdaware.org.uk
Website:
adhdaware.org.uk
National charity run by neurodiverse volunteers. Accurate information, personal support, and expert-led focus sessions.
Centre for ADHD and Autism Support (CAAS)
For ADHD/autistic adults and professionals. Provides support, information, and guidance.
British Dyslexia Association (BDA)
Helpline:
0333 340 5565
Website:
bdadyslexia.org.uk
Information, advice, and support for people with dyslexia and their families.
Dyspraxia Foundation
Helpline:
01462 454986
Website:
dyspraxiafoundation.org.uk
Support and information for people with Developmental Coordination Disorder (DCD/Dyspraxia).
Tourettes Action
Helpline:
0300 303 5000
Website:
tourettes-action.org.uk
Support, information, and advocacy for people with Tourette Syndrome and related conditions.
Contact (for families with disabled children)
Helpline:
0808 808 3555 (Mon-Fri 9:30am-5pm)
Website:
contact.org.uk
Free advice and support for families with disabled children, including those with neurodevelopmental conditions. Benefits advice, practical help with caring, workshops.
IPSEA (Special Education Advice)
Advice Line:
0800 018 4016
Website:
ipsea.org.uk
Free, independent advice on special educational needs and disability (SEND) law in England and Wales. Helps families navigate the SEND system.
Autistic Girls Network
Website:
autisticgirlsnetwork.org
Small registered charity working to support, educate, and bring change for girls with autism.
National Bereavement Support
Cruse Bereavement Support
Helpline:
0808 808 1677
Website:
cruse.org.uk
UK-wide bereavement support including helpline, online chat, and local groups. Specialist support for widows and widowers.
Marie Curie Bereavement Support
Helpline:
0800 090 2309
Website:
mariecurie.org.uk/bereavement
Bereavement helpline and one-to-one phone support for anyone affected by bereavement.
Sue Ryder Bereavement Support
Website:
sueryder.org/bereavement-services
Free online counselling and bereavement community support services.
The Good Grief Trust
Website:
thegoodgrieftrust.org
Directory of bereavement support services across the UK. Helps connect bereaved people with appropriate local and national support.
Child Bereavement UK
Helpline:
0800 028 8840
Website:
childbereavementuk.org
Support for families and professionals when a baby or child dies, or when a child is bereaved.
Winston’s Wish
Helpline:
0808 802 0021
Website:
winstonswish.org
UK’s leading childhood bereavement charity. Support for bereaved children, young people, and their families.
Survivors of Bereavement by Suicide (SOBS)
Helpline:
0300 111 5065 (9am-9pm)
Website:
uksobs.org
Peer-led support for anyone affected by suicide bereavement. Local support groups and helpline.
Cheshire & Wirral
CWP 24/7 Mental Health Crisis Line
Phone:
0800 145 6485 (Freephone, 24/7)
Coverage:
Cheshire West, Cheshire East, and Wirral
Website:
cwp.nhs.uk/urgent-help
Cheshire and Wirral Partnership NHS Foundation Trust’s dedicated 24/7 all-age urgent mental health helpline. Open to people of all ages including children and young people who need urgent mental health support.
Chapter Mental Health (West Cheshire)
Website:
chaptermentalhealth.org
Charity improving lives of people with mental ill-health in West Cheshire. One-to-one support, group activities, wellbeing workshops, telephone listening service, and professional training.
Autism Practical Support (APS – formerly ChAPS)
Website:
cheshireautism.org
Specialist counselling and wellbeing support for autistic and neurodivergent children, adults, and families across Cheshire and beyond. 1:1 therapy, parent support, and workshops.
Parent Carer Forum Cheshire West
Website:
pcfcheshirewest.org
Support for parents and carers of children with SEND. Advice, training, events, and involvement in co-producing local services.
Visyon
Website:
visyon.org.uk
Charity supporting mental health of children, young people and families across Cheshire.
Just Drop In
Age:
11-25 years old
Website:
justdropin.co.uk
Supports children and young people finding life hard. Range of support services including popular sleep courses.
Liverpool & Merseyside
Mersey Care Crisis Line (Liverpool & Sefton)
Phone:
0800 145 6570 (Freephone)
Also:
Call 111 and select mental health option
Website:
merseycare.nhs.uk/urgent-help
For adults age 16+ experiencing a mental health crisis in Liverpool and Sefton. Available 24/7.
The Liverpool Light – Crisis Café
Address:
181-185 London Road, Liverpool L3 8JG
Hours:
Monday-Sunday 6pm-1am
Free out-of-hours mental health crisis service. Safe place for people experiencing or at risk of mental health crisis. Alternative to A&E.
YPAS Liverpool
Mental health and emotional wellbeing services for Liverpool’s children, young people and families. Walk-In Support Hubs (WISH) available.
James’ Place (Men’s Suicide Crisis Support)
Crisis support for men and those who identify as men in the Liverpool area who are over 18 and in suicidal crisis.
The Life Rooms (Liverpool & Sefton)
Pathways Support Service offering help and support for parents and individuals with mental health needs.
Liverpool CAMHS Crisis Care
Crisis team supporting under 18s in Liverpool & Sefton needing urgent advice and support with mental health. Operating 24 hours a day, 7 days a week.
Liverpool Samaritans Drop-In
Drop-in service for face-to-face support in Liverpool city centre.
Greater Manchester
Greater Manchester Mental Health Crisis Support
Phone:
Call 111 and select mental health option 2
Coverage:
Bolton, Manchester, Salford, Trafford, Wigan and Leigh
Website:
gmmh.nhs.uk/crisis-care
24/7 crisis support for people of all ages who need urgent mental health support. Free to call, and you can call for yourself or someone else.
Pennine Care Crisis Line
Phone:
0800 014 9995 (Freephone, 24/7)
Coverage:
Bury, Heywood, Middleton, Rochdale, Oldham, Stockport, Tameside
24/7 freephone mental health crisis helpline for areas covered by Pennine Care NHS Foundation Trust.
Manchester Mind
Website:
manchestermind.org
Local Mind charity providing mental health support services, information, and signposting for Greater Manchester residents.
GMMH Recovery Lounge (Manchester)
Phone:
0161 271 0339 or 07778 012838
Address:
Cross Keys Street, Manchester M4 5FY
Hours:
Mon-Fri 6:30pm-1am, Weekends 2pm-1am
Email:
recoverylounges@gmmh.nhs.uk
Free service in Manchester city centre offering in-person and phone support. Safe space for anyone experiencing mental health crisis. Please phone ahead before dropping in.
Listening Lounge Salford
Referral:
Via Crisis Teams, 111 option 2, GPs, Living Well Services
Alternative to A&E for people in Salford experiencing mental health crisis. Referral required from mental health services, GPs, or 111.
Qwell – Online Mental Health Support
Website:
qwell.io
Free, safe, and anonymous online mental health support. Online community available 24/7, chat with mental health professionals, self-help tools and activities.
Find Local Services
Hub of Hope
Website:
hubofhope.co.uk
The UK’s leading mental health support database. Search by postcode to find local mental health services, support groups, and resources in your area.
