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  • Two Days That Made the Damage Impossible to Ignore

    Two Days That Made the Damage Impossible to Ignore

    Monday, 21 April 2026 Β· Two Years On Β· reconstructed from entries dated 11 and 15 August 2024

    When Rest Still Does Not Feel Safe

    Two Years On, reconstructed from entries dated 11 and 15 August 2024

    This post brings together entries originally written on Sunday 11 August 2024 and Thursday 15 August 2024.

    It has been rewritten and reshaped for NAAVoices as part of moving my older writing onto this platform. Some lines remain close to the language of those days because the immediacy matters. Others are written with the clarity that only distance gives.

    Together, they tell the fuller truth of what those days did to me, and what I understand now about trauma, re-traumatisation, and the damage caused when systems become part of the harm.

    On Privacy, and Not Being Fragile

    I never hid what happened.

    What I chose not to do was tell everyone.

    For the most part, I kept what I was living through private. That decision was deliberate. It was not shame. It was not denial. It was not fear of judgement.

    It was autonomy.

    I told only a very small number of people at work. People I trusted deeply. People who were close enough to know something was wrong, even if they did not know everything.

    Even they only knew enough.

    I imagine more than half of my colleagues still do not know what I have lived through. That has always been intentional. I kept my professional life and my private life as separate as I could, not because I was hiding, but because I needed some balance. Some safety. Some part of me that was not completely swallowed by trauma.

    Privacy is not secrecy.

    It is not concealment.

    And it is not shameful.

    Sometimes that boundary exists because I do not want pity. Sometimes it exists because I cannot bear the well-meaning but exhausting question, β€œAre you okay?”

    I know people ask it kindly. I know it usually comes from care. But when you are holding yourself together with everything you have, even being asked to assess your own pain can feel like one demand too many.

    I was not fragile.

    I was functioning.

    I was working, parenting, showing up, answering messages, doing what needed to be done. I was also living with something complex, ongoing and largely invisible.

    PTSD did not make me weak. If anything, it revealed a level of resilience I did not know I had. It also gave me a depth of understanding that no theory, no training and no professional language alone could ever fully give.

    Some things are learned academically.

    Some things are learned by surviving them.

    Injury, Not Weakness

    Looking back now, I can see something much more clearly than I could at the time.

    What happened to my mental health was not random. It was not an overreaction. It was not weakness. It was not some hidden flaw in me suddenly surfacing.

    It was injury.

    And it was cumulative.

    Domestic abuse caused the first damage. Police failures deepened it. Re-traumatisation compounded it. Family court prolonged it.

    Every incident added something. Every delay took something. Every forced retelling left another mark.

    I understand now why so many victims, and so many women in particular, end up being judged for their mental health, when what people are often seeing is the consequence of what was done to them.

    The panic.
    The sleeplessness.
    The fear.
    The emotional shutdown.
    The hypervigilance.
    The tears.
    The inability to settle.
    The inability to rest.

    These things do not appear out of nowhere.

    They are the visible aftermath of prolonged harm.

    What broke in me was not caused by one email, one conversation or one bad week.

    But there were two days in August 2024 that made the damage impossible to ignore.

    When the System Becomes the Trigger

    The relationship ended.

    The harm did not.

    It simply changed shape.

    It moved through police contact. Through delay. Through safeguarding failures. Through being forced to explain the same things to new people over and over again. Through emails and updates that reopened what should never have still been live.

    Sometimes the abuse ends in one form and continues in another.

    Sometimes the system becomes part of the trauma too.

    That was what I was only just beginning to understand in August 2024.

    People often ask whether PTSD or C-PTSD means you cannot cope with stress. The truth is more complicated than that.

    Many people with trauma cope incredibly well under pressure. We plan ahead. We stay alert. We anticipate problems. We become responsible to a fault. We keep going because there is no other option.

    The problem is not always the crisis itself.

    The problem is what happens afterwards.

    PTSD is not simply about stress. It is about a nervous system that no longer recognises safety properly. Even when the original danger is no longer physically present, the body does not always believe it.

    If something echoes the original trauma closely enough, a person, a place, an email, a conversation, a building, a system, the body reacts as though the danger is happening again.

    That is why triggers are so often misunderstood.

    They are not always dramatic. They are not always like the flashbacks people imagine from films. Often they are quieter. Stranger. More physical. More cognitive. More exhausting.

    They can look like no sleep. Racing thoughts. Compulsive planning. Dread. Emotional numbness. Mistrust. Hyper-alertness. Feeling unable to settle even when you are physically still.

    That was what it looked like for me.

    And one of my strongest triggers had become police contact.

    Not because every officer was the same.

    Not because every conversation was harmful.

    But because police contact had come to represent something much bigger than individual people. It had come to represent failed protection, unanswered disclosures, safeguarding failures, lost time, repeated harm and the unbearable knowledge that I had asked for help and had not been protected when it mattered most.

    Sunday 11 August 2024, 02:39

    The Night I Broke

    The first entry was written in the early hours of Sunday 11 August 2024, at 02:39.

    It began in the bluntest possible way.

    That was the day I broke.

    Even now, I think that was accurate.

    What broke me was not simply the email itself. It was what it reopened.

    That night, a police email tipped everything sideways. On paper, it was an update. In reality, it dragged me straight back into months of unresolved trauma.

    I had been absorbing it for months. I had been taking it. I had been keeping it contained.

    Since January, I had held off taking the handling of the case outside official channels. I had kept hoping my voice would be heard within the system. I had kept hoping justice would come the way it should have.

    I kept wanting to believe it was one officer. One failure. One catastrophic lapse.

    Not something wider.

    Not something more systemic.

    Not something that would keep reaching into my life month after month.

    The new officer who emailed me was kind. That matters. She had not caused the life I had endured over those previous months. She was not the one who failed to act when it mattered.

    What I could not bear was this: she was updating me with information I had already received months earlier from a different set of officers.

    In an instant, I was back in December.

    That was the point at which I broke, and others recognised I needed help before it escalated.

    Not because one email caused everything.

    Because it landed on top of months of unresolved harm, delay, repetition and re-traumatisation.

    By then, it had been nine months since I disclosed.

    Nine months.

    Long enough for a life to fracture. Long enough for trauma to settle in the body. Long enough for people around you to start assuming things must surely be improving, when the reality is that process is still dragging you backwards.

    It should have been dealt with much earlier.

    I should have been in recovery by then.

    I should have been able to begin counselling. I should have been able to work properly with support services and start processing what had happened to me.

    Instead, there was more pressure. More delay. More repetition.

    More harm, dressed up as procedure.

    Somewhere in the middle of it, I lost the one person in the system who had made me feel that the abuse I had survived actually mattered.

    That loss is difficult to explain if you have not lived through something similar. Sometimes, when trust in a system is almost gone, one safe professional becomes an anchor.

    Not because they fix it.

    Not because they save you.

    But because they make the reality of what happened feel seen.

    Losing that kind of anchor, when everything else is already unstable, can feel devastating.

    The Email to BBC Watchdog

    That night, I was sick of being re-traumatised.

    Sick of the updates. Sick of being dragged back. Sick of weighing, every single time, what it would cost other people if I stopped keeping all of it quiet.

    Sick of silence starting to feel less like dignity and more like containment.

    That was the night I emailed BBC Watchdog and Panorama.

    I did not want to be the person sending that email.

    I had spent months trying to protect my privacy, my profession, my colleagues and the quieter corners of my life. I had not wanted to make everything public. I had not wanted to become another woman shouting because the proper channels had failed her.

    But there comes a point when silence stops functioning as a boundary and becomes another room the harm is happening inside.

    That was the night I reached that point.

    Forty-Eight Hours Awake

    By then, I had been awake for 48 hours.

    I remained awake throughout the entire night.

    There is a particular kind of exhaustion that comes with trauma-triggered sleeplessness, and it is difficult to explain to someone who has not felt it.

    It is not ordinary tiredness. It is not just feeling drained after a bad night.

    It is deeper than that.

    Stranger than that.

    Your body is present but not fully yours. Your skin can feel too tight or too distant. Your thoughts slow down and race at the same time. Everything feels heavy and unreal all at once.

    Small decisions become enormous. Replying to a message can feel impossible. Deciding what to eat can feel absurdly hard. Time goes strange. Your emotions feel both raw and numbed out.

    And still, life keeps going.

    Children still need feeding. The dog still needs walking. The washing still needs hanging out. Messages still arrive. Appointments still happen.

    The world keeps asking ordinary things of a body that has not rested in days.

    Sunday 11 August 2024, 22:32

    What the Body Was Doing

    The second entry was written later the same day, on Sunday 11 August at 22:32.

    That matters, because it shows how quickly the raw breaking point became a question about trauma, triggers and what all of this was actually doing to me.

    By that point, the question was no longer only, why has this happened?

    It had become, what is this doing to me?

    The answer was in my body.

    That week looked like this:

    Sunday night: no sleep.
    Monday night: asleep around 3am.
    Tuesday night: slept.
    Wednesday night: asleep around 1am.
    Thursday night: an email from a former investigating officer, no sleep.
    Friday: crisis calls with Victim Support, CMHT and the British Legion.
    Friday night: asleep around 4am, awake by 8am.
    Saturday night: another email from the new investigating officer, no sleep.

    Three full nights without sleep in seven days.

    Not because I could not cope with ordinary life. Not because I was weak. Not because I was falling apart for no reason.

    Because my nervous system did not perceive safety.

    That distinction matters more than it sounds.

    Stress was not the real issue.

    Safety was.

    The Splinter

    There was another thought going round and round in my head during that time.

    My ex was placed on bail within two months, once the case reached someone who treated it seriously.

    Two months.

    That fact sat in me like a splinter.

    Because if that level of action was possible within two months once it reached the right hands, it is impossible not to ask why it was not possible earlier.

    Why not in January?

    Why not sooner?

    Why only after more damage had already been done?

    At the time, I was carrying concerns I could not yet prove. I want to be careful about that, because hindsight and evidence are not the same thing as fear in the middle of trauma.

    I also want to be honest.

    I was not the only person asking those questions.

    My IDVA raised separate concerns from her own professional position. It was not just me lying awake imagining things. There were reasons those questions existed.

    That matters, because survivors are so often encouraged not to trust their own reading of patterns.

    We are encouraged to minimise. To self-correct. To avoid sounding difficult. To avoid sounding paranoid. To wait quietly until the pattern becomes undeniable.

    Often, the person living inside the pattern sees it first.

    Professionals who listen carefully may see it second.

    Institutions, if they see it at all, often see it last.

    β€œEvery Avenue Possible”

    I was told that the investigation into the abuse of my children had β€œfollowed every avenue possible.”

    That phrase has stayed with me.

    Because what it meant in practice did not match what it sounded like.

    DC Rhian Davies, the children’s investigating officer from PVP, spoke to my children. My ex was spoken to.

    No one else who had been in our home was approached.

    No witnesses.
    No friends.
    No one who had seen.
    No one who had heard.
    No one who could have spoken to what life was actually like.

    That is not what β€œevery avenue” sounds like to me.

    By the time I fully understood how limited that investigation had been, I had run out of fight. Trauma does not just wound. It depletes.

    There comes a point where even pushing back against obvious failures requires energy you no longer have.

    What made it worse was the familiar feeling that I was facing all of it alone again.

    Thursday 15 August 2024

    The Day Someone Finally Acted

    The third entry was written on Thursday 15 August at 16:02, after the first urgent contact with mental health services had happened.

    That was the point where the experience stopped being only about collapse and started becoming about recognition.

    The day after that sleepless night, I spoke to Jackie in Professional Standards and to a woman from the Royal British Legion who had been supporting me and my children.

    That second conversation mattered.

    She could hear the level of distress I was in. She did not minimise it. She did not leave me to explain it over and over. She did not ask me to make my pain tidier before acting.

    She heard it.

    And she acted.

    She contacted CMHT directly on my behalf.

    That intervention changed everything. It also exposed one of the hardest truths in all of this.

    It took my service history, my link to the forces, for someone to step in with the urgency the situation had needed for a long time.

    That is not easy to admit, because gratitude sits alongside discomfort there.

    I am deeply grateful to her. I will always be grateful that she heard what others had not heard and acted when I no longer had the strength to keep turning my distress into words people might take seriously.

    But gratitude does not erase the inequity.

    Support came when the right person made the right call.

    Need alone should have been enough.

    First Mental Health Contact in 34 Years

    Within a few weeks, I had been seen by CMHT.

    That marked the first contact with any mental health service in 34 years of my life.

    That fact matters more than I can easily explain.

    I had never previously needed psychiatric care. I had never needed crisis intervention. I had never needed long-term mental health support.

    I had worked, parented, carried responsibility, managed pressure and kept going without any of it.

    So when I reached CMHT, it was not evidence of some long-standing inability to cope.

    It was evidence of sustained trauma.

    It was evidence of cumulative harm.

    Even getting to that appointment was difficult.

    I had to walk past the police building connected to so much of the harm just to reach the service meant to help me. Once I was near it, memories came back in waves. Sitting in the car with distressed children, waiting. Holding everything together while the person responsible seemed able to move through systems with ease.

    By the time I was in the waiting room, I struggled to articulate how I felt.

    That is one of the cruellest parts of finally getting support after a long period of survival. People imagine that when help appears, words become easy.

    They do not.

    Years of emotional suppression do not dissolve just because a room is safe enough for them.

    The practitioner was visibly shocked by the scale of the police failures.

    That was validating.

    It was also painful.

    Because it reinforced what I had already begun to understand.

    I was not recovering from something that had ended.

    I was still living it.

    Not Depression

    I was very clear throughout that appointment.

    I was not clinically depressed.

    I was experiencing low mood when triggered, yes. Exhaustion. Fear. Emotional shutdown. Hypervigilance. Panic. Sleep deprivation. The strange deadness that follows prolonged alertness.

    That is not the same as depression.

    I knew that if the wrong label was attached to what I was living through, the real issue risked being missed all over again.

    Context mattered.

    This was not a long-standing mental health problem appearing out of nowhere. This was a nervous system responding exactly as expected to unresolved threat.

    That is part of what so many victims are up against.

    Once you become visibly unwell after prolonged harm, the focus can shift from what happened to you to how you are presenting now.

    The system starts responding to the symptoms and forgetting the cause.

    You become anxious. Too emotional. Not coping. Difficult.

    And the original injury drifts into the background.

    That is not understanding.

    That is misreading harm.

    I was not seeking a label.

    I was seeking stabilisation while external threats were still active.

    Why EMDR Had to Wait

    We discussed trauma-focused therapies, including EMDR.

    I was explicitly told that EMDR could not begin while the police investigation remained ongoing. That was clinically appropriate.

    People sometimes interpret pauses in trauma therapy as avoidance. But trauma processing cannot be done properly while the body still believes the danger is live.

    It requires at least some baseline sense of safety.

    If investigations are ongoing, if legal processes remain unresolved, if emails and updates keep reopening the wound, that safety does not really exist.

    Processing trauma while still inside the conditions that keep recreating it can destabilise rather than help.

    That is not avoidance.

    That is correct timing.

    Immediate Regulation

    The focus had to be on immediate regulation instead.

    Medication was discussed not as a long-term answer, but as temporary stabilising support for acute symptoms such as insomnia and heightened arousal.

    Prolonged sleep deprivation is not just unpleasant. It is risky. After enough nights without sleep, emotional regulation drops, cognitive function suffers, and physical resilience starts to fray.

    In that context, support is not about dependency.

    It is about harm reduction.

    It is about getting someone through a period their body should never have been pushed into in the first place.

    We also spoke about grounding techniques, including EFT.

    Afterwards, I realised I had been instinctively tapping my collarbone during acute stress long before I knew it had a name.

    That recognition stayed with me.

    There was something strangely moving about realising my body had been trying, quietly, to regulate itself even when I felt furthest from myself.

    EFT is not a cure. It is not enough on its own. But sometimes the smallest acts of regulation matter, because they remind you your body has not completely abandoned you, even when everything else feels unsafe.

    Moral Injury

    There was another dimension to all of this that I could not fully name at the time, but which makes complete sense to me now.

    Moral injury.

    The damage was not rooted only in the abuse itself. It was also rooted in the repeated institutional failures that followed. Failures that sat in direct conflict with the professional, ethical and safeguarding standards I work within every day in my own role.

    When systems tasked with protection become sources of harm, the injury is not only personal.

    It becomes institutional.

    Something deeper gets damaged. Not just trust in people, but trust in what the system is supposed to mean.

    That is part of why police contact became so triggering. It was not only about the original abuse. It was also about the collision between what should have happened and what did happen.

    It was about knowing, professionally and morally, that this should not have unfolded the way it did.

    That kind of rupture leaves its own wound.

    Why Survivors Get Judged for Their Mental Health

    Looking back now, I can see why so many victims end up being judged for their mental health.

    Not because they are inherently unwell.

    Not because they are weak.

    Not because they are unstable in any simple sense.

    Because abuse causes damage, and systems often respond badly to the damage they helped deepen.

    In my case, domestic abuse caused the initial injury. Police failures compounded it. Re-traumatisation intensified it. Family court prolonged it.

    Once that damage became visible, there was a terrible risk that I became the problem in the eyes of others.

    My exhaustion could be scrutinised. My distress could be noted. My anxiety documented. My sleep loss pathologised. My attempts to explain treated as too much.

    Instead of asking, β€œWhat has happened to her?” the world starts asking, β€œWhat is wrong with her?”

    That is the cruelty of it.

    So when I look back on those days now, I do not see weakness.

    I see injury.

    I see the predictable outcome of cumulative trauma with nowhere safe to settle.

    It was not an inability to cope with everyday stress. It was not a long-standing mental health condition waiting to surface. It was not resistance to treatment. It was not depression wearing the wrong name.

    It was a body that had been asked to survive too much for too long.

    What broke in me was not resilience.

    It was the illusion that I could keep carrying all of it and remain untouched by it.

    When Will Rest Feel Safe Again?

    In the end, the question underneath all of it was not, can I cope?

    I had coped.

    For months. For years, in many ways.

    Through abuse. Through police failures. Through fear. Through family court. Through parenting. Through work. Through sleeplessness. Through repeated retellings. Through silence.

    The real question was simpler, and sadder.

    When will rest feel safe again?

    That is what trauma takes in the end.

    Not always your ability to function. Not always your ability to survive. Often what it steals first and longest is your ability to feel safe enough to truly rest.

    Recovery from PTSD does not happen through therapy alone.

    It requires safety.

    It requires accountability.

    It requires the harm to stop being recreated by the very systems that should have reduced it.

    Until that happens, many survivors remain suspended between endurance and exhaustion.

    Not because they cannot cope.

    Because rest still does not feel safe.

    A Note From This Week, Two Years On

    I want to add something here that was not part of the original entries, because the gap between then and now is part of what this piece is trying to hold.

    This week, I have been in contact again with the woman from the Royal British Legion who supported me during the period described above. She is the person who heard what others had not heard, and who made the call that led to my first CMHT appointment.

    Speaking to her again brought the memories back in the way that voices sometimes do.

    Voices carry time.

    A sentence from someone who was present at the worst of it can reopen the room you were in when you last heard them speak.

    The timing was not accidental either.

    Last week marked the anniversary of my first ABE interview, the point at which a profound mental decline began. Yesterday was two years since the second.

    I am not ready to write about the second one yet.

    I do not think I have to be ready to mark every date that has caused profound harm. I remember them all. But the timing has to be set by my ability to go back there, relive it and, hopefully, like every other passing date I write about, close the door on it.

    What I noticed, though, is how differently I moved through it this time.

    A friend sent me a message last week that put into words what I had not managed to say myself:

    β€œThis year you are coping better than last year. Last year you just went quiet. This year, you are aware. Can name it. Articulate it. That’s a massive step up.”

    I sat with that message for a long time, because she was right.

    Last year, I went quiet.

    This year, I can name it.

    That, in one sentence, is what recovery from this kind of injury can look like.

    It is not the absence of pain. It is not dates passing unnoticed. It is not triggers losing their grip completely.

    It is the return of language.

    The return of awareness.

    The capacity to recognise what is happening while it is happening, rather than only afterwards, once the silence has already swallowed the weeks you lost.

    I thought about those dates again today. I acknowledged them. I let them be what they were.

    And I kept moving.

    That is not the same as being healed. I know that.

    Healing from something that is still, in places, ongoing is not a straight line. It is more like learning to carry the same weight with a different grip.

    But it is a step up.

    And for anyone reading this who has been where I was in August 2024, silent, sleepless, carrying something nobody around you has the full picture of, please know this:

    The silence is not the end of the story.

    The naming will come.

    The articulation will come.

    The capacity to recognise a date, feel it land, and still know who you are on the other side of it will come.

    It does not arrive on a schedule.

    It does not announce itself.

    One day, you simply notice that you can name what is happening to you.

    And sometimes, the person beside you, the one who has been watching more carefully than you realised, will notice first.

    My Lived Experience: A Personal Journey Through Trauma and Recovery
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  • Two Years On: What They Could Never Take

    Two Years On: What They Could Never Take

    A survivor’s reflection on ABE interviews, police failures, and coercive control β€” and what the system still needs to understand

    What victims of coercive control are entitled to in the UK

    Victims of coercive control in the UK have a legal right to give a statement, to be supported during ABE interviews, and to have post-separation abuse recognised under the Victims’ Code. These rights are not discretionary. However, in practice, they are often inconsistently applied, delayed, or overlooked entirely.

    Content note:

    This post discusses police failures in coercive control cases, institutional retraumatisation, and suicidal crisis. If you are currently in crisis, please reach out to Samaritans on 116 123, free, 24 hours a day. You can also text SHOUT to 85258.

    A note on disclosure

    Everything stated in this post is my documented lived experience, drawn from contemporaneous records, emails, diary entries, and evidence compiled at the time, or clearly identified as my personal perspective. I am a private individual exercising my legal right to freedom of expression under Article 10 of the Human Rights Act 1998. I am sharing my own story in the public interest, as a survivor, a nurse, and an advocate. I have not stated anything I do not believe, at the time of writing, to be true and evidenced.

    If you are an officer named in this post or a future post and you believe anything stated is inaccurate, you are welcome to contact me directly via the site.

    The Day I Forgot to Remember

    There was a time when every date mattered. Every anniversary of every incident that contributed to the life I’ve been living since leaving a domestic violence relationship, I carry them all. Not through choice. The abuse that followed my leaving was enabled by the one organisation that should have protected me from it. Those dates became triggers I couldn’t escape, no matter how much time passed.

    But this morning, I woke up, and I didn’t remember.

    I didn’t remember until I was sitting at my desk, adding a patient feedback from the morning clinic to my NMC revalidation paperwork, typing in today’s date without thinking. And then it registered.

    April 10th.

    Two years.

    Maybe that’s progress. Maybe that’s just what survival looks like when you’ve built a life that refuses to be defined by the days that tried to destroy you. Life is different now. Not easier. Not healed. Just different.

    Two years ago today.

    Two years ago today, 730 days, I sat through my first ABE interview.

    I acknowledged the trigger. I know myself well enough now to name what is happening when it happens. I had taken half a day’s annual leave, but once work had finished, I couldn’t leave. I cleared my room, because that is what my nervous system does when it needs to make order of the physical space while the internal one becomes overwhelming, and I have stopped apologising for it. I turned it outward, the way I always do, because doing something for other people is what keeps me here on the hardest days.

    My patients today had no idea what today was. My colleagues had no idea. I held it together, I did my job, I held the mask on through every appointment, and that is something no one will ever take from me. They tried to make sure my life didn’t matter. They did not succeed. I am not the person their failures tried to create. I am the person I built from the wreckage of them.

    This is the truth about that day. Two years on, I am ready to tell it properly.

    The five months before

    Before I tell you about the room, I need to tell you what it took to get there.

    For five months, West Mercia Police had effectively denied me the right to give a statement. Not through any formal decision. Through neglect, inaction, and the conduct of individual officers who had failed or refused to do their jobs. Through what I now understand is formally recognised as victim-blaming. Through a pattern of behaviour that did not just fail me in isolation, but created the conditions for everything that followed.

    A victim’s right to give a statement is not a courtesy. It is not discretionary. It is a legal right enshrined in the Victims’ Code. And for five months, that right had been withheld from me.

    The consequences of that did not stay within the walls of a police investigation. They bled into every other arena of my life. Without a formal record, without a statement, without the investigation being progressed as it should have been, the family court proceedings continued in a vacuum, and in that vacuum, the abuse continued by another means. My children were placed at further risk. And the person responsible deployed what is now well documented in the research as DARVO: Deny, Attack, Reverse Victim and Offender. Textbook. Documented. And made significantly easier by five months of institutional inaction that handed him exactly the space he needed to operate in.

    I had a retired Detective Sergeant of the same force in my family. He was the one who first opened my eyes, in the weeks after my initial disclosure, to what the police should have done and had failed to do. I felt I had already asked too much of him. I had a separate aunt, also a retired officer from the same force, who guided me in making the formal complaint against the first officer. After January, I stopped asking. I withdrew from all of them. They were cc’d into nothing further. They knew nothing more. They still don’t understand that I am not the niece and goddaughter I once was.

    I was completely alone in this. Not because there was no one. Because I could not bear to keep asking people who had already given so much, and because i was already someone who never asked for help, and when pushed to accept i did with guilt of putting on others, so i stopped, that version of me that was pushed to accept any help had been systematically dismantled over four years of being told she didn’t deserve it.

    This is not incidental. The failure of West Mercia Police to act was not a process error with no consequences. It was the open door through which the continuation of abuse walked. 

    During those five months, my body was failing under the weight of it.

    I was going dizzy. Holding on to walls and door frames. Collapsing under my desk when triggers hit without warning, and they were everywhere, in letters, in emails, in the sound of certain words in certain tones. For months, I could not open correspondence from my solicitor, because with every letter came a new accusation, a new document, a new version of my own life authored by the person who had spent years systematically dismantling it. My nervous system had learned that opening those envelopes meant pain, and so it refused. My colleague had to read the Cafcass report to me. I could not do it alone.

    I had lost over five stone. Four dress sizes. I had been running on adrenaline and legislation and very little else for months, and it showed in everything: my body, my face, my hair falling out, vomiting every meal, my wardrobe, which by that point consisted of my nursing uniform and hand-me-downs from my teenage son.

    I am neurodivergent. I say that here, in this section, because it is directly relevant to what I am about to describe, not as an explanation, and not as an excuse, but because it is the reason the evidence existed in the form that it did. My neurodivergence is not a weakness. In this process, it was the only thing holding it together.

    By the time the 10th of April arrived, I had already disclosed the full details of what I had lived through to seven West Mercia officers. In person. From the beginning. Every single time, because the person before had either failed to record it, failed to act on it, or failed to understand it. Seven officers. And beyond the police, I had disclosed to multiple other organisations: Cafcass, social services, legal teams, schools, and domestic abuse services. Each time, a different room. The same wound opened. Starting from scratch.

    My children

    There is something that sits beneath everything I have described, and I cannot do it full justice here. But I will not omit it.

    My children were victims too. They had lived in the same house, breathed the same air, grown up inside the same environment of control and fear. They had been emotionally and psychologically abused. They had been neglected. They had been threatened. They had been physically pushed into walls. And for a significant period, their existence as victims had not been formally recognised, because the officers dealing with my case had not treated it as the serious, separate matter that it was and on initial disclosure, failed to event document it, amongst other things..

    According to my records and the subject access records, it took the NSPCC pushing me to chase it before PC Finch passed the crime relating to my children was over to the PVP, after being informed he had done so a month before it was recorded in January 2024. When it was recorded, it happened within minutes of a routine email update, as though it were an administrative afterthought rather than the formal acknowledgement that my children had been living through abuse. Without that external pressure, I do not believe it would have happened at all.

    The children’s investigating officer was DC Rhian Davies. When I met with her for the second time at Shrewsbury police station to provide a statement regarding my children, I was referencing events from a document I had taken. This was the start of my own written statement. After asking what I was pulling the information from, I recall her stating, “that’s coercive control”. I can still see her sitting in the chair opposite me, flicking through the pages. According to my records, she asked whether she could share it with her inspector. I agreed. She later confirmed via email that she had done so, and following a chase, confirmed that her supervisor had subsequently made contact with PC Finch’s supervisor.

    The officer who eventually came to address my initial complaint surrounding PC Rolls and the lack of action on breaches of my non-molestation order, who arrived on the 9th of March 2024, and subsequently, following our local MP submitting a complaint on my behalf surrounding the coercive control investigation, was unaware of any of this. He had no knowledge of any email, no knowledge of my children’s case, and no knowledge of me, prior to receiving the complaint. He acted on my disclosure. He was the first person to do so.

    I want to be clear that I am raising a question, not making an allegation. DC Davies came from the same department to which I was eventually handed over. The information I had provided had been passed up a chain of command within that department. It had reached a supervisor. And yet the officer who ultimately acted, the one who listened, the one who progressed the case, had no idea any of it existed before the complaint landed on his desk.

    I don’t have an explanation for that. What I have is a documented record, and a question that has never been adequately answered: if the information reached the department, and the department was already involved through DC Davies, why was nothing done? Why did it take a formal complaint and the involvement of an MP?

    My boys gave their own ABE interviews in March 2024. I had been in that building. I knew what those rooms asked of a person. And my children, one of whom is autistic and could not disclose in the way the system recognises as standard, were asked to sit in those rooms and give their own accounts of what they had lived through.

    I had sat outside that room while my children did what I was about to do.

    That experience is its own specific, devastating thing, and I am still finding the right language for it. What I will say is that by the time I walked into that building for my own interview in April, my body already knew what that place meant. I had already been there as their mother.

    The only person who listened

    The only officer in this entire process who had treated me with honesty and genuine care was Conrad Smith, who held the rank of Sergeant at the time. 

    I will refer to him throughout this post as Sgt Smith, as that was his rank during the events described.

    He had come into my life exactly one month before the ABE. One month. He had worked with me to go through the timeline chronologically, the way it had actually happened, from the beginning, and for the first time in five months, I had been allowed to process rather than just perform. 

    For the first time, someone in that uniform had sat across from me and actually listened. And for the first time in five months, something that felt like faith was beginning to form, not in the police, not in the institution, not in the uniform, in him. In one person who had chosen to do his job properly, in a case where almost everyone before him had chosen not to.

    I had told him plainly, more than once: I cannot be passed over to someone new. I cannot go through this from the beginning again. He knew about the dizziness. The collapsing under my desk. The inability to open letters. He knew what each transfer had cost me, not because I had told him, but because he had seen it, every time I relived a part of what I had been through. And he had heard it from the people around me, family, friends, colleagues, early help workers, who had told him, in person, in short summaries they had emailed to him for gathering statements, in their own words, that I was not the person I had once been. Since disclosure, they had feared for me. More than once. And he knew that too.

    He reassured me that the officers taking over would look after me. That he would still oversee the case. That the complaint side would continue to be dealt with, though that had not been a priority up to that point, given the volume of information I had continued to provide.

    And then he handed me over. Not because he chose to. Because the system decided his rank meant he shouldn’t be doing that job.

    My new officer in charge was PC Jess Davies. Investigating Officer Number 4. She confirmed that he would remain involved in an oversight capacity and that the complaint element would still sit with him. It was something. But it wasn’t the same. And I think anyone who has ever experienced a breakdown in trust, in any context, understands why.

    I am a nurse. I understand continuity of care. I understand what it costs a patient when you break it, particularly in complex cases, particularly where trust has been damaged, particularly where the relationship between the professional and the person in their care has taken significant time and significant pain to build. 

    We do not reassign a patient mid-treatment simply because of a clinician’s grade. We consider the case’s complexity. We consider the history. We consider what a transfer will cost the person at the centre of it. We ask whether the system’s administrative convenience is worth more than the human being’s ability to continue.

    The police made a different calculation. And I was the one who paid for it.

    I did not feel comfortable that my new officer in charge fully understood the extent of what I had been through, or what it had cost me to get to this point. And I did not feel reassured with the officer who would be conducting the interview. Two more people. Two more times, sitting in the home where the abuse had taken place, reliving it from the beginning, before I had even set foot in that interview room. 

    By that point, it had become something close to autopilot, the history of what I had lived through leaving me at speed, dates and events and details firing out one after another, because I had learned that thinking, truly thinking, while I was doing it was more than my mind could hold. It was safer to list. Safer to recite. Safer to keep moving than to stop and feel what I was saying. Because if I stopped and felt it, I wasn’t sure I would be able to start again.

    The day came, and a third officer was present to observe. I hadn’t met her, but something about her felt genuine, and in a room where I was scanning every surface for safety the way people with PTSD do, that mattered. But she wasn’t asking the questions.

    I was also walking in fully aware that the officers present were close colleagues of the officers whose failures had denied me this statement for five months, officers about whom I had been forced to file a formal complaint. I am not suggesting that it influenced what happened. I am saying I carried that awareness in through the door, and that it cost energy I did not have.

    The emails sent in the early hours

    In the days before the ABE, while my children slept, I sat at my kitchen table in the early hours of the morning and wrote to the officer who would be conducting my interview.

    Not once. Across multiple nights.

    The first email went out at 1:53 in the morning on the 6th of April, four days before the interview. In it, I laid out everything she would need to know about interviewing me. Not because anyone had asked me to. Because I knew, from everything I had already lived through in this process, that if I didn’t do it, it would not be done.

    I cited the College of Police guidance on investigative interviewing. I cited Section 20 of the Equality Act 2010, the legal duty to make reasonable adjustments for disabled people, and I broke it down, applied it to my situation, and explained what I needed. I told her I sit on one foot and change positions due to an injury from my RAF service, and that if I looked like I was about to stand up or walk out, I was just moving position. I told her I divert from questions in emotionally heightened environments, that I sometimes can’t get words out, that I occasionally create words or mispronounce them and that this is not a sign of instability or inability. I told her to remind me to drink, because my blood pressure had been through the floor for months.

    I told her what I needed to help with recall. I asked her to bring me back to where we were if I trailed off. I asked her to confirm whether I was allowed to reference the previous officer’s failures, because those failures were a direct part of the continuation of the abuse and the psychological harm I had suffered.

    I wrote: “I NEVER use or even say the word ‘disabled’, because I don’t see having a neurodiversity as a disability, it’s given me an awful lot, however, every piece of legislation seems to class it as one. So given none of it has been followed so far, I am going to follow in line with it.”

    I wrote: “I can not risk anyone else being so horrific within their role, and I will no longer expect anyone to have any understanding regarding difference, or anyone reacting to situations.”

    And at the end, I wrote: “Tell me what to wear… please.”

    I had no clothes. My wardrobe was my uniform and my son’s hand-me-downs. I was asking the officer conducting my ABE what to wear to the interview because I had nothing, was alone, and didn’t know what a person was supposed to look like when they walked into that room.

    She did not reply to that question. Or to most of the others.

    Then, the following night β€” at 2:27 in the morning on the 7th of April β€” I sent a second email. Six attachments. A full 77-page coercive control statement. A document titled “The Beginning and The End.” A document called All Faith Lost, a diary of entries from the time. A breakdown of evidence-based points under the statutory guidance. A timeline, seventy pages long, nowhere near finished, finances not yet touched. Evidence, built by me alone, across months, because no one else was going to build it.

    Among the documents across both emails was the police’s own guidance on neurodiversity, sent to the officer preparing to interview a neurodivergent victim, days before she sat across from her.

    I ended that second email with this:

    “I am trying my best to break down the damage that was done. It has left me with a constant fear that mistakes or just pure incompetence will result in more harm, and I am struggling to step back. I have lived this every day and most nights since the reality that if I didn’t prove what he did, then no one would. I just hope you nor Jess think that I am overstepping, or that I don’t value your time and help.”

    At 2:27 in the morning, I was apologising for sending too much evidence.

    I was apologising for being thorough. For caring. For doing the work that no one else had done.

    In the same email, I felt compelled to write, unprompted: “NO REQUIREMENT FOR A SUPPORT PERSON!! I have full capacity and understanding!! I assess capacity professionally!!” I was asserting my own mind before anyone had questioned it β€” because enough people already had.

    Preparing to walk in

    Sgt Smith replied in the morning, after reading what I sent him. The same documents were sent to the officer conducting the interview. He said it was very comprehensive. He said he was concerned about the impact reliving it would have on me. He said, “Do you have someone who can be there with you when you get home? You’ll need time to decompress.”

    He was the only person who asked that question. 

    The officer who would spend four hours with me did not ask it. There was no IDVA present. There was no trauma-informed debrief arranged. There was no welfare protocol in place after that had all closed due to lack of crime being recorded, despite the MARAC hearing in January, five months on, and all the other services had done all they could to protect and help my children, other than the police.

    The morning of my ABE, a letter from PC Finch arrived, dated December 2023. It arrived on the 10th of April 2024, four months late, on the day I was due to walk into that room and give the most important statement of my life. The second officer, who had failed to allow me to give a statement, had the crime record disclosed. Whose failures had been part of the five months of inaction that had cost me everything described in this post. And on that morning, of all mornings, a letter arrived to remind me of exactly that.

    The timing was not just inconvenient. It was destabilising. I was already running on nothing, blood pressure through the floor, four years mapped across mind maps built alone in the early hours. And this letter was addressed only to my middle child. Not to my eldest, my autistic son, pushed into walls, threatened, psychologically dismantled in the same house, whose neurodivergence meant he could not disclose in the way the system demands. He had also sat an ABE the month before. He was made invisible again by the same officer who had not recorded what he should have on the morning I was preparing to try to make it all visible.

    I responded at 2:32 that afternoon, less than three hours before the ABE, questioning the timing, questioning Jonathan’s exclusion, and attaching the NAS Police Guide on neurodiversity, a guide to trauma bonds, and the Justice Guide to SpLDs. The following morning, the officer replied, acknowledging the delay, noting his familiarity with neurodiversity, and that he found the guides useful. A victim had sent an officer his own organisation’s neurodiversity guidance on the day of her ABE. He was reading it the morning after.

    I had spent the nights before building mind maps. Not notes, mind maps, the way my neurodivergent brain actually retains and recalls information, the way I got through my degree and every qualification since. Each map centred on a different aspect of coercive control, with examples branching from each node, drawn from WhatsApp histories, photographs, diary entries, and specific memories, all organised, evidenced, and mapped back to the statutory guidance.

    I had started making video diaries. Not written records, videos of myself talking directly to the camera, because I was so frightened of what I was walking into that I needed a version of me to exist outside of it. Proof, somewhere, that this person was real, and that she had tried.

     I had gone through four years of abuse and broken it down, piece by piece, into each recognised category, because I knew that with both my neurodivergence and the trauma later diagnosed with PTSD, I had developed, I was scared that my recall under pressure would vanish. By that point, I shouldn’t have worried. I remember every date for the four years and now the years following. But after five months of retraumatisation, I feared the impact on my ability to string the sentences together in an emotionally heightened environment. So I did what I always do: I built a system. I had made the chaos navigable.

    I had also phoned my grandma earlier. My safety person.

    I don’t know exactly what broke in me that day. I had been shutting the world out for months, not because I didn’t need people, but because I had so little capacity left and I was terrified of what it would cost me to let anyone see how bad it had become. My grandma was someone I didn’t want to worry. She didn’t know the full extent of what I had been living through, because I hadn’t told her. I hadn’t wanted to put that on her.

    But I phoned her, and I broke down completely.

    She was frightened for me. That was the thing I hadn’t expected, not just her sadness, but her fear. She had known something was wrong, but hearing it, hearing me in that state in the days before this interview, frightened her in a way I hadn’t anticipated. I had been carrying it so quietly, so privately, that the people who loved me most had only been seeing the edges of it. And in that phone call, some of the edges came away.

    By that point, if I am honest, I barely knew who I was outside of that uniform. The nurse was still intact. The rest of me had been stripped back to something much more fundamental. 

    So I went as the only other version of myself I still recognised: a mother. A person who had spent five months fighting to keep her children safe, who had to get through this to show them that you do not give up, that you do not lie down, that abuse does not get to win. 

    My children had lived through what I had lived through. They had sat in that same building and given their own accounts. The least I could do was walk into that room and give mine.

    I had developed a mask by then. Anyone who has lived through prolonged coercive control understands what I mean: the controlled exterior, the professional composure, the face that tells the world you are coping and reveals nothing of what is underneath. I had worn it for so long it had become automatic. The problem was that I needed to take it off in that room, and I did not feel safe enough with those officers to do it.

    I did everything I could to keep from crying. Not to show weakness. Maybe that was wrong. But I was not safe enough to be anything other than armoured, and I think that needs to be said clearly in a world that tells victims they must perform their trauma convincingly enough to be believed.

    The room

    The ABE suite is a normal house on a normal street. Two sofas. A kitchen. A layout designed to feel domestic, to feel safe. And I mean this genuinely, with the right people, the right training, and the right understanding of what a survivor carries through that door, it could be exactly what it is trying to be. A sanctuary. It deserves to be.

    It wasn’t that for me that day.

    According to my records, when I arrived in that room on the 10th of April, the interviewing officer confirmed she had not had the chance to read the documents I had sent her. Not the timeline. Not the evidenceable points. Not the breakdown of mandatory statutory criteria. Not the police’s own neurodiversity guidance, sent across two nights in the early hours of the morning to the officer preparing to interview a neurodivergent victim who had spent those nights making sure she had everything she needed.

    I sat with my files and paper work as if i was prepared for a clinical meeting, but it softened to points where i held a cushion held against me and my fidget rings turning in my hands. There were cameras, one positioned on me, one on the whole room, and a recording room directly behind me where I knew another officer was watching. I want to say something about that to anyone approaching an ABE who is frightened of being filmed: once I started talking, I stopped noticing the cameras entirely. You are too present in what you are saying to be conscious of the lenses. That part is more manageable than you fear it will be.

    What is not manageable β€” what no one prepares you for β€” is what it does to your body.

    My blood pressure had been critically low for months. We had to stop at times, despite trying to fight through it, because I could see stars at the edges of my vision and felt myself starting to go. I had developed a habit of tapping my shoulder when I was reliving, an automatic response I had found without understanding why. I didn’t learn until much later that it was a recognised form of trauma therapy. My body had found its own way to regulate without anyone guiding it, because no one was guiding it. It was doing everything it could to keep me upright in a room where my mind was being asked to go to the worst places it had ever been.

    And then came the moments I still carry.

    According to my records, the Home Office guidance on coercive and controlling behaviour was misquoted during the interview, the same guidance I had spent months building my entire case around, cross-referencing, evidencing, and sending to the officer days before. It caused confusion at the exact moment I needed absolute clarity.

    Which should be captured on the official ABE recording, I repeated the information I had been told before starting the abe that nothing that happened after I left the relationship was relevant, that post-separation abuse did not count. That is factually and legally wrong. Post-separation coercive control is explicitly recognised in the statutory guidance. I said so at the time. I was told I was incorrect.

    I also want to address something I left that room carrying, because I think it matters for anyone trying to understand what coercive control actually looks like.

    I was directed to focus on consequences. On what happened when I did or didn’t comply. I understand why that framing exists β€” it forms part of how coercive control is evidenced. But coercive control is not simply “he will hit you if you do x, y or z.” 

    For most victims, and certainly for me, the consequences were not primarily physical. They were profound, sustained, and relentless psychological harm. If I took our child somewhere alone, I would be accused of snatching them. If I questioned anything, he would return drunk, or on drugs, or with hours of silence designed to make me feel responsible for his state, and me, knowing my child was with him in that state, unable to do anything. And by the end, the consequence was threats to take his own life. Every few minutes. Relentlessly. Until the weight of managing that became its own form of imprisonment. That is coercive control. That is what I was trying to evidence in that room. And that is what the framing of consequences, applied too narrowly by someone who had not read the guidance, does not capture.

    I left that interview feeling like I had done something wrong. Like the mind maps I had built, the WhatsApp histories broken down by category, the images, the dates, the memories painstakingly mapped against each area of the statutory guidance, because my neurodivergent brain and developing PTSD meant my recall under pressure was not reliable, were somehow the problem. Like the way I had organised, evidenced, and prepared was being viewed as the behaviour of someone difficult, rather than someone who had spent months compensating for everyone else’s failures.

    I left feeling like I was the one in the wrong.

    I was not the one conducting the interview.

    Four hours. Eighteen months of a four-year timeline. And at the end of the first session, I was told no more time was allowed, and that we would have to come back and do it again.

    During my second ABE, worse came.

    More of the room. More trauma to face.

    More than six months after that day, my fifth officer in charge, another reassignment, another person handed my case as though it were a file rather than a life, came to see me with her sergeant. According to my records of that meeting, she told me the footage from that day had been very difficult to watch.

    Very difficult to watch.

    I want to sit with that. Trained officers found it difficult to watch.

    Imagine what it was to live.

    After

    Sgt Smith had asked that morning whether someone would be there when I got home. I had told him yes.

    There was no one.

    I didn’t want anyone to worry about me. The people closest to me, including those who had professional knowledge of exactly what had gone wrong in this case, had been kept at a distance since January. I had withdrawn from all of them. They didn’t know what day it was. They didn’t know what I was walking into. They still don’t know the full extent of what happened in those weeks. I couldn’t bear to keep being the person who asked for help from people who had already given everything they could. So I said yes, someone would be there, and I drove home alone.

    I sat in my car for a long time before I went inside. The sky had changed colour. I don’t know how long I sat there.

    Sgt Smith phoned to check on me. Not the officer who had conducted the interview. Conrad rang at 11 pm. I couldn’t speak about it in depth, I started talking about other things, I think I even spoke about motorbikes, to try and change the subject. According to my records, the message relayed back to him that evening was that I needed to focus on the consequences of the abuse for the next session. That I needed to think about that, to prepare, to come back ready to go through it in those terms.

    I was sitting on the sofa when he rang. My middle son was asleep upstairs. I sat down on the sofa, fully dressed, coat still on. And I could not move.

    I did not take the coat off. I did not lie down. I sat upright on the side of the sofa, in the dark, through the entire night. Numb. Empty. Hollowed out in a way I still don’t have adequate language for. Not sleeping, but not present either, the kind of state where your body has simply stopped responding to normal instructions because it has nothing left to give. The kind of state that is not dramatic or visible or legible to anyone who hasn’t been there. It just looks like someone sitting still. It is so much more than that.

    Sometime in those hours, as the world outside stayed dark and quiet, I wrote this:

    When you reverse the cards how do you explain the internal battle, the torment, the pain, the suffering, the flashback, the grief, the loss, the guilt, the triggers, the numbness, the lies, the hows, the why, the isolation, the trauma, the void, the emptiness, the psychological damage, the choices no longer under your control, the fight, the changes, the tears, the panic, the nothingness, the you who once was isn’t…

    You don’t. You don’t ‘move on’ ‘find peace’ ‘let it go’ ‘take care of yourself’ ‘calm down’ ‘it will be fine’ ‘you’re free now’

    Living life with post-traumatic stress is an impasse. A void. A constant battle, days of reliving, paralysed by the haunting. This is not a choice made consciously. It is a product of harm inflicted upon a person.

    No reaction is wrong. What is wrong is that so many people choose to disappear rather than live in the torment they have endured.

    Be kind. Don’t judge. Don’t compare. Understand.

    As the light began to come through the curtains in the morning, I got up.

    I put my uniform on.

    And I went to work.

    At some point during that day, I needed to speak to one of the GPs about a patient. A small, routine thing. He looked at me and said of course, anything I needed, the words stung, “anything for you, trusted me completely.”

    And that was it. That was all it took.

    I had to walk out of that room.

    Not because of anything terrible. Because of something kind. Because he knew who I was, what I did, and how I showed up for people, and in that moment, his simple, genuine trust in me was more than I could hold. I walked back down the corridor to my room, empty, numb, and beyond any level of traumatised I had ever experienced before. I knew, walking that corridor, that I would never be the same person I had been before the 10th of April 2024. I knew it with a certainty that had settled into my bones overnight on that sofa.

    I was right. I wasn’t. But I would not allow what I was living through to touch the people who needed me. Not then. Not ever.

    I sat at my desk between patients and wrote an email to myself, from my NHS address to my personal account, at 4:56 in the afternoon. A record. A timestamp. Proof that something was happening to me on this day.

    Today I am scared.

    I wrote about receiving another letter from him via a solicitor during my shift. I wrote about not being able to see the point of anything. I wrote that the only thing I could think of to spend money on was taking the boys somewhere nice so they would have some happy memories to remember me by. I wrote that I had so little left in me.

    My patients had no idea. My colleagues had no idea. The mask was worn through every appointment. And then I sat at my desk and wrote that email to myself because there was nowhere else to put what was happening inside me.

    What happened in the days that followed is documented. In diaries, in timestamps, in records that exist as evidence of exactly how close to the edge I was. I am not sharing all of it here; some of it belongs in the book, where it can be held properly. What I will say is that the distance between that sofa on the night of the 10th and where I ended up five days later is not complicated or ambiguous. It is a straight line. It begins in a building, with an officer who had not had the chance to read the documents sent to her across two nights in the early hours of the morning, including the police’s own guidance on neurodiversity, while I sat opposite her trying not to faint, trying not to cry, trying to hold on long enough to give a statement that two other officers had already decided I didn’t deserve to give.

    What should have happened

    I am a nurse. I understand trauma-informed care. I understand what it means to meet a person where they are, to hold space without re-injuring, to recognise when a body is in physiological crisis and respond accordingly.

    A neurodivergent victim presenting for an ABE with documented history, displaying symptoms of PTSD (I was diagnosed less than six months later), history of collapsing under stress, five months of having her statement withheld, and detailed preparation emails sent across two nights in the early hours,  including the police’s own neurodiversity guidance, the College of Police investigative interviewing guidance, and a breakdown of her legal rights under the Equality Act, that person requires an IDVA. A specialist advocate. An officer who has read the case file. An officer who has read the guidance she is applying, including the guidance sent to her by the victim herself. An officer who has not recently been a close colleague of the officers the victim has been forced to formally complain about.

    She should not have needed to be handed off to a new officer in the final weeks before the interview, after explicitly stating she cannot manage another transfer.

    She should not spend two nights in the early hours preparing the officer for the interview she is about to give.

    She should not arrive in that room to be told those documents had not been read.

    She should not be told, after four hours, that she needed to not do it the way she had been doing it.

    And she should never, not once, not in any version of a system that claims to support victims, have to build her own case file, source her own guidance, and educate her own interviewing officer, to compensate for the failures of the people she is trusting with her life.

    That house could be a sanctuary. With the right people, the right preparation, and the basic professional obligation of reading the evidence sent across two nights in the early hours of the morning, it could be exactly what it is trying to be. I hope that one day it is.

    What trauma-informed ABE practice should look like:

    Before the interview:

    • Victim’s legal rights under the Victims’ Code fully explained and upheld
    • IDVA or specialist advocate offered and arranged
    • Interviewing officer reads all submitted materials before the interview
    • Reasonable adjustments identified and implemented (Equality Act 2010)
    • Neurodiversity accommodations discussed and put in place
    • Medical needs acknowledged (e.g., blood pressure monitoring, breaks)
    • Post-separation abuse recognised as part of the investigation
    • Continuity of care maintained wherever possible
    • Officer assigned who is not a close colleague of officers subject to formal complaint
    • Welfare plan arranged for after the interview

    During the interview:

    • Guidance applied correctly (Home Office guidance on coercive control, College of Policing investigative interviewing)
    • Victim’s preparation materials and evidence structures respected, not dismissed
    • Physiological distress recognised and responded to appropriately
    • Multiple sessions scheduled from the outset if complexity indicates
    • Victim’s communication style and needs accommodated

    After the interview:

    • Welfare check conducted (not just a phone call)
    • Support person or IDVA contact confirmed
    • Clear communication about next steps
    • Follow-up arranged
    • Victim not left alone in crisis

    This is not an aspirational list. This is the baseline standard of care that should be afforded to every victim giving an ABE interview.

    What came after β€” and what I will not omit

    There is something else from this period that I will not omit, because to omit it would be to tell an incomplete truth.

    The one officer in this entire process who had genuinely helped me, who had rung at 11 pm when no one else did, who had read what I sent, read a 77-page statement, hundreds of pages of timelined events, all documents I created due to the trauma I had endured by his colleagues, who had asked if someone would be there when I got home,  later faced criminal allegations of misconduct in public office. Those allegations were connected to his work on my case. They hung over him for fifteen months. A huge part of the proceedings against him had direct links to many involved in my own case.

    I fought endlessly to ensure the truth was heard. The criminal allegations were dropped.

    He was subsequently dismissed from the police service for gross misconduct. By that point, I understood he no longer had the strength to fight it.

    I am not in a position to set out the full account here. That account, documented, evidenced, and told in full, will come in the book. What I will say is that what happened to him, and the timing and context of what was alleged against him, is a profound part of this story. A part that the women who come after me deserve to know.

    The system did not just fail me. It then turned on the person who didn’t, and was closely supported by those who did.

    Two years on

    I sat at my desk. I acknowledged the trigger. I cleared my room. I wrote this blog tonight because writing for other people is what I do when I don’t know what else to do with myself.

    My patients today had no idea what today was. My colleagues had no idea. I did my job. I held it together. I did what I have always done.

    And something no one will ever take from me, not the officers who failed me, not the system that retraumatised me, not the person who spent years trying to convince me my life didn’t matter, is this: they did not turn me into the person their failures tried to create.

     I am still here. I still care. I still get up every single day and fight for other people, because that is who I am. It is who I was before any of this. It is who I will remain.

    I am a different person now. Harder in some ways. More guarded. More certain about what I will and will not accept from the systems I move through, both personally and professionally. I still withdraw. I still have days when it comes back without warning, like today, like this morning, like a CPD log, an anniversary, and a room that needed clearing. But I understand now why I am the way I am, and I have stopped treating my own survival instincts as character flaws.

    Things don’t get better with time. They change. You change.

    I went through absolute hell. I would do it again to keep my children safe.

    The difference now is that I go into that fight as the person I have become, not the person I was. I didn’t know much then.

    I know a great deal now. And my drive in life, the thing that gets me out of bed on the days that are hardest, the thing that sat me at that kitchen table in the early hours of the morning building evidence for an officer who would not have the chance to read it, remains exactly what it has always been.

    To protect others. In whatever form that takes. For as long as I am here to do it.

    I’m not staying quiet. Not about any of it.

    I share this because silence protects systems, not survivors. Every woman/man who sits at their kitchen table in the early hours, building evidence that should have been built for them, deserves to know they are not alone, they are not wrong, and the system’s failures are not theirs to carry.

    Resources and support

    If you are preparing for an ABE interview or experiencing failures in your investigation:

     A note on the memoir

    I am slowly working through a full memoir of my experience, with these officers, with this process, with everything the timelines and the diaries and the 2:27am emails represent. It is not easy to write. It is not a comfortable thing to write.

    What I have shared in this post covers a handful of days out of years of documented, evidence-based experience. Those handful of days alone have taken me 730 of them to be ready to put into words publicly. Some of it will take longer still. Some of it I am not ready for yet.

    But I am working through it, as time allows, because the full account, not the fragments, not the blog posts, but the complete and honest truth of what happened to me, to my children, and to the one officer in this process who actually did his job, deserves to exist properly. For me. For my children. And for every woman sitting at a kitchen table in the early hours of the morning, building a case that someone else should have built for her.

    It will come. In the meantime, this is what today gave me.

    If you are approaching an ABE interview, you are entitled to an IDVA or specialist advocate. You are entitled to have post-separation abuse included. You are entitled to have neurodivergence accommodated. You do not have to prepare alone.

    If you are in crisis right now, please contact Samaritans on 116 123, free, 24 hours a day. You can also text SHOUT to 85258.

    My Lived Experience: A Personal Journey Through Trauma and Recovery
  • Subtle Pattern Recognition, ADHD Strengths and Psychological Safety

    Subtle Pattern Recognition, ADHD Strengths and Psychological Safety

    Why I Love Primary Care

    I haven’t written in a while. Today reminded me why I need to.

    It was one of those days when the list never ends. Morning clinic ran until 14:35. Afternoon clinic started at 14:30. Lunch was eaten between patients and finished as I walked out of the building late. That isn’t unusual in primary care. It’s the pace. It’s the reality. It’s the job.

    People imagine primary care as calm. It isn’t. It’s constant movement, constant switching, constant recalibration. It’s holding ten things in your head while someone tells you the eleventh. It’s safeguarding, chronic disease, acute presentations, mental health, admin, and the unexpectedβ€”often all in the same hour.

    And in the middle of that, you still have to notice.

    It isn’t dramatic. Today reminded me that although, on occasion, a patient’s description of a symptom may seem like nothing, it is obviously unsafe. But something didn’t sit right. A detail that didn’t match the story. A symptom that didn’t fit the pattern. A feeling that the β€œclinically justified” option wasn’t the right one.

    Not because I was unsure. Not because I was anxious. But because I trust myself. I trust the part of me that notices when something is off, even when I’m already stretched. I trust the instinct that comes from lived experience, trauma, training, and thousands of consultations.

    People call it a gut feeling. It isn’t. It’s pattern recognition running at speed.

    ADHD is often framed as a distraction, but in practice, it becomes parallel processing, constant scanning, rapid synthesis, and the ability to hold multiple threads at once. What looks like restlessness on the outside is vigilance on the inside. It’s why I pick up the things that don’t quite fit.

    And trauma? It sharpens you. It teaches you not to ignore what feels wrong. It teaches you that silence doesn’t mean safety. It teaches you to listen to the discomfort.

    Today, that mattered.

    I knew I couldn’t just agree, even though it would have been quicker. Even though it would have been the path of least resistance.

    The NMC Code is clear: practise effectively, preserve safety, act without delay. Sometimes that means acting on the thing you can’t yet articulate, the thing that doesn’t feel right, even when everything looks fine on paper.

    By the end of the day, I felt peace, knowing I had done all I could. Not overwhelmed. Not fragmented. Not taking the worry home with me of what might happen, knowing we had all done what we could. My safe place was always work when home wasnt, and i like to think that our patients feel that their safe place is with us, even if they disagree with us. work.

    I properly debriefed with my manager, although “manager” is too formal a term, and the debrief was more my built-up mind, full of the day’s events, coming out, and how I wish we all had more time. That conversation mattered. Psychological safety in healthcare isn’t a luxury; it’s a patient‑safety mechanism. Being able to say, β€œI knew something was off and I’m glad I trusted it,” without judgment, protects patients.

    There was also a thank‑you card waiting for me as I walked back to my room, a different patient, same day. No drama. No performance. Just an acknowledgement. We don’t practise for recognition, but being seen reinforces that careful, attentive care makes a difference.

    Primary care has been many things for me: structure, stability, purpose. There were times when the predictability of my clinical room anchored me while other parts of life were being torn apart. I’m not embarrassed by that. Lived experience trauma, neurodivergence, all of it has given me a clinical instinct I trust completely.

    The art of primary care isn’t grand intervention. It’s disciplined attention. It’s refusing to dismiss something just because others have. It’s trusting your professional judgement even when others may think you’re being too cautious, or making yourself do extra work.

    It all clicked for me over a year ago. I finally understood why I feel such a deep pull toward the way I work. Yes, we have targets. Yes, appointments are timed. Yes, the system is built around slots, templates and throughput, although not medical; from another organisation supposedly there to protect me when I needed help, no one gave it. Not to me, not to my children. We weren’t treated with dignity, respect, or humanity. We were treated as an inconvenience, something to move on from, something to minimise, something to get out of the way, something to silence.

    That will never be the case for anyone who walks through my door.

    I remember last year saying to my manager, I’d figured it out, why injustice was getting to me and comparing it to my practice. Patients aren’t an appointment. They aren’t a time slot or a chronic disease code. They’re a person. A life. A family.

    And that truth has never left me.

    I ran 90 minutes late today. Not because I’m disorganised. Not because I’m slow. But because I refuse to treat people the way we were treated. I refuse to rush past the thing that doesn’t feel right. I refuse to reduce a human being to a slot on a screen.

    Today was busy. I left late.

    But today I noticed. I acted. I reflected. I debriefed.

    And I felt proud that it remains true: I will never allow how the children and I were treated to impact how I treat others, how I care, or what I do and will always do to protect another human.

    I AM shaped by everything I survived, sharpened by everything I learned, and grounded in the promise that no one in my care will ever feel like an inconvenience.

    That matters.

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  • Accountability Doesn’t Vanish Simply Because a System Looks Away

    Accountability Doesn’t Vanish Simply Because a System Looks Away

    Learning to Live a Life I Never Understood

    For the past two and a half years, I’ve been living a life I never expected to face. People often say that after two years, things should feel different, that healing should have taken root by now. And in some ways, it has. There are days when I can breathe again. Days when the world feels less sharp.

    But in other ways, the impact remains, still shaping how I move through my life. This isn’t a story I ever expected to tell publicly, but silence only protects the systems that failed us. I never imagined I would have to learn how to live a life I didn’t understand. I never understood the weight of victim‑blaming or the reality of institutional corruption. I didn’t believe those things could happen to any genuine human being who simply asked for help, yet they did, and they continue to happen to others just like me. The harm has been profound, affecting me, my children, and countless victims who were left unprotected within the very systems that were supposed to keep us safe.

    The Timeline No One Should Ever Have to Build

    For a long time, I’ve been creating a comprehensive, chronologically ordered database for West Mercia Police, long before AI existed to help with data extraction. It consumed me. Years have now been taken from me by trauma, and nothing gets easier when there has been no closure. Life slows down. Everything takes longer. You work at your own pace, in the quiet hours when the house is still, and the kids are finally asleep.

    Every entry came with a cost, because documenting trauma means reliving it. But I’ve now reached a point where every piece of correspondence, interaction, audio recording, document between myself and the police, between outside agencies, and nearly everything that shaped court proceedings and my children’s lives is compiled. It is factual, organised, and complete.

    This wasn’t just paperwork. It was stepping back into an alternate universe and doing the kind of processing that counselling and EMDR couldn’t reach. I couldn’t cope with EMDR; not at someone else’s pace, not with the impact of being retraumatised week after week. It left me unable to function. So instead, I processed in the only way I could: slowly, deliberately, and on my own terms

    A Note From the Book

    There is a paragraph from the opening of Book Two that captures the foundation of what this stage of the story represents:

    β€œEvery date in this book is real. Every email is real. Every diary entry, every phone call, every timestamp. The correspondence quoted throughout has been preserved exactly as it was written, sent, and received. Names have been changed to protect the identities of those involved, with the exception of professionals acting in their official capacity whose conduct is a matter of public record. Among those professionals, there are a small number of officers for whom I have chosen to use pseudonyms not to obscure the truth, but out of respect for who they were as people, and for how they treated me and my children during a time when compassion was rare.”

    That paragraph sits at the front of Book Two for a reason. It sets the tone for what follows β€” not fiction, not interpretation, but documented reality.

    When New Correspondence Raises Old Questions

    As I continued building the database, I thought I had reached a point where nothing could surprise me anymore. But recently, I received a significant amount of additional correspondence, not written by me or to me, but directly connected to me and any cross-over in my case. It added context to events I had already documented and raised questions that only make sense within the wider chronology I’ve built.

    What matters is this: the new information didn’t contradict my documentation. It strengthened it. It confirmed patterns I had already identified. And it showed, with even more clarity, that from the moment I raised a complaint about PC Rolls and Sgt Smith walked into my home, my children and I never stood a chance.

    When Accountability Becomes Impossible

    There was a time when I considered submitting the entire database, every document, every contradiction, every timestamp, back to West Mercia’s legal team or the IOPC. But when you have written evidence showing both departments contradicting themselves, it becomes difficult to believe that another submission would achieve anything meaningful.

    It is becoming painfully clear that, no matter the truth, they can write and do as they please. And when a system can rewrite reality on paper, accountability becomes almost impossible.

    When Risk Is Created β€” Not Prevented

    What happened to my children wasn’t just unacceptable; it was dangerous. Decisions were made that placed them at risk, and time proved that risk to be real. Over the summer, the same pattern of behaviour returned, almost identically, and the consequences could have been far worse.

    Thankfully, my child is safe. But the fact remains: a five‑year‑old should never have been placed in that position in the first place. The system that was supposed to protect them instead created the conditions for further harm.

    Stories like mine aren’t rare β€” they’re simply rarely acknowledged.

    Living Without Fear β€” But Not Without Impact

    I am no longer afraid of what comes next from the man who abused me. I don’t hold fear for him, or for anything else in that sense. But the truth is, I wasn’t free when I thought I was. The abuse didn’t end when I left him; it continued because of the police. And as someone recently said to me, the retraumatisation I’ve lived through is likely the reason I now exist in a state of dissociation most of the time.

    It’s not fear. It’s distance.

    And every time I put on my uniform, I feel a layer of protection. It acts as a shield in my own life and enables me to protect others from harm. There’s something almost comical about that, because it was a uniform that caused so much harm to me and mine. Yet somehow, wearing my own gives me back a sense of purpose that trauma tried to take.

    The Person I Was Is Gone β€” But My Voice Isn’t

    I know I will never be the person I once was. My children won’t be the same either. But we are still here. And we still have voices.

    There is no rush to finish this work. It will be done at my pace. It has to be. I shut down socially because of the trauma. This is the database I work on when the kids are asleep. One day, all of this will come out.

    Choosing Whether to Publish Under My Own Name

    I questioned whether I should publish under my own name; whether I should own it publicly. That decision was made for me by my two teenagers, who are still receiving support for the trauma they endured. Their voices matter. Their safety matters. Their truth matters.

    What the Database Shows

    Reading through the database, now 87 sheets long with over 3,617 entries β€” one thing is painfully clear:

    The continuation of trauma and the lack of healing were fuelled by the absence of justice.
    By the refusal to acknowledge the abuse my children suffered.
    By the consequences that rippled through our home, including having a mum who is no longer the parent she once was.

    This is the reality so many survivors face. Not just the abuse itself, but the systems that fail them afterwards.

    And this is why NAAVoices exists β€” to document, to educate, to expose, and to ensure that no one feels alone in a life they never asked to live.

    And As for Accountability…

    I don’t know yet what form accountability will take.
    I don’t know when, or how, or through which route.

    What I do know is this:

    I have the evidence.
    I have the chronology.
    I have the contradictions in writing.
    I have the names, the departments, the policies, the breaches.
    And I have a database that can be used again if and when the time is right.

    I’m not done, I’m simply choosing not to fight a system on its terms while I’m still rebuilding my own life. For now, the truth is documented, and that alone is a form of accountability.

    Because accountability doesn’t disappear just because a system refuses to see it.
    Sometimes it simply waits for the right moment to be used.

  • Bereavement Support Guide (UK): National Helplines and Local Services in Wrexham & Shropshire | NAAVoices

    Bereavement Support Guide (UK): National Helplines and Local Services in Wrexham & Shropshire | NAAVoices

    Bereavement Support Guide | Finding Help Through Grief

    Bereavement Support Guide

    Understanding Grief and Finding Help

    Grief is a natural response to loss, but it can be one of the most challenging experiences anyone faces. Whether you’ve lost a partner, child, parent, sibling, friend, or other loved one, the pain can feel overwhelming. Seeking support is not a sign of weaknessβ€”it’s a vital step toward healing.

    The Importance of Seeking Support After Loss

    Why Support Matters

    Bereavement affects everyone differently, but reaching out for help can:

    • Provide a safe space to express feelings without judgment
    • Reduce isolation by connecting you with others who understand
    • Help process complex emotions like guilt, anger, numbness, or despair
    • Offer practical guidance during a confusing and difficult time
    • Support your mental and physical health through the grieving process
    • Help children and young people understand and cope with their loss

    The Medical and Health Impact of Unresolved Grief

    Grief is not just an emotional experienceβ€”it has profound effects on your physical and mental health. Understanding these impacts can help you recognize when additional support may be needed.

    Physical Health Effects

    Bereavement can affect your body in significant ways:

    • Weakened immune system – making you more susceptible to illness
    • Sleep disturbances – insomnia, nightmares, or excessive sleeping
    • Appetite changes – loss of appetite or comfort eating
    • Fatigue and exhaustion – persistent tiredness even after rest
    • Physical pain – headaches, chest tightness, muscle tension
    • Increased risk of heart problems – studies show grief can increase cardiovascular stress
    • Digestive issues – nausea, stomach pain, changes in bowel habits

    Mental Health Considerations

    Grief can also significantly impact your mental wellbeing:

    • Depression – persistent sadness, hopelessness, loss of interest in life
    • Anxiety – excessive worry, panic attacks, fear of more loss
    • Post-traumatic stress – especially after sudden, traumatic, or violent death
    • Complicated grief – when grief becomes prolonged and debilitating
    • Suicidal thoughts – grief can trigger thoughts of self-harm or suicide
    • Substance misuse – using alcohol or drugs to numb emotional pain

    When Grief Becomes Complicated

    Most people gradually adjust to loss over time, but some experience complicated grief (also called prolonged grief disorder), which may include:

    • Intense yearning or longing that doesn’t diminish
    • Difficulty accepting the death months or years later
    • Preoccupation with the deceased or circumstances of death
    • Inability to resume daily activities or relationships
    • Feeling that life has no meaning or purpose

    If you recognize these symptoms, professional support can make a profound difference.

    Impact on Families and Relationships

    Grief affects not just individuals but entire family systems:

    Children and Young People

    • May show grief through behavior changes, school problems, or regression
    • Need age-appropriate explanations and consistent support
    • Benefit from specialized children’s bereavement services
    • May grieve differently than adultsβ€”in waves rather than continuously

    Partners and Spouses

    • May grieve differently from each other, causing relationship strain
    • Face practical challenges alongside emotional ones
    • May need support for “ambiguous loss” if relationship was complex
    • Benefit from peer support with others who’ve experienced similar loss

    Siblings

    • Often called “forgotten mourners”β€”their grief may be overlooked
    • May feel they need to be strong for parents
    • Need recognition of their unique relationship with the deceased
    • Benefit from sibling-specific support groups

    Parents Losing a Child

    • Experience one of the most devastating forms of loss
    • May face guilt, “what-ifs,” and profound identity shifts
    • Need long-term support from those who understand
    • Benefit from parent-specific bereavement groups

    Taking Care of Yourself While Grieving

    While grief is unavoidable, there are ways to support yourself through it:

    Practical Self-Care

    • Allow yourself to grieve – there’s no “right” way or timeline
    • Maintain routines where possible – regular meals, sleep, gentle exercise
    • Limit major decisions – avoid big life changes in early grief if possible
    • Accept practical help – let others cook, clean, or handle tasks
    • Be patient with yourself – grief comes in waves; bad days don’t mean you’re failing

    Emotional Self-Care

    • Talk about your loved one – sharing memories can be healing
    • Express emotions – through talking, writing, art, or physical activity
    • Connect with others – isolation can deepen grief
    • Honor your loved one – in ways that feel meaningful to you
    • Seek professional help if grief feels unmanageable

    For Children

    • Maintain stability – keep familiar routines and environments
    • Be honest – use clear, age-appropriate language (avoid euphemisms)
    • Encourage expression – through play, drawing, or conversation
    • Watch for changes – in behavior, school performance, or mood
    • Access specialized support – children’s bereavement services are invaluable

    If You’re in Crisis

    Samaritans: 116 123 (24/7, free)

    Text SHOUT: 85258 (24/7 crisis text line)

    Emergency: Call 999 or go to A&E if you’re in immediate danger

    National Support Services

    These services are available throughout the UK, regardless of where you live:

    CRUSE Bereavement Support

    The UK’s largest bereavement charity, offering support to anyone grieving.

    Phone: 0808 808 1677

    Website: www.cruse.org.uk

    Services: One-to-one support, group sessions, phone and online help, Hope Again for young people

    Child Bereavement UK

    Supporting families when a child dies or when a child is bereaved.

    Phone: 0800 02 888 40

    Website: www.childbereavementuk.org

    Services: Support for families, resources for professionals, training

    Winston’s Wish

    Free support for children, young people, and families after someone dies.

    Phone: 08088 020 021

    Text: 07860 062 176

    Website: www.winstonswish.org

    Services: Live chat, WhatsApp support, practical resources (ages 0–25)

    The Good Grief Trust

    UK-wide signposting to over 1,000 local and specialist bereavement services.

    Website: www.thegoodgrieftrust.org

    Services: Comprehensive directory, help finding the right support

    The Compassionate Friends

    Supporting bereaved parents, siblings, and grandparents after a child dies (any age).

    Helpline: 0345 123 2304

    Website: www.tcf.org.uk

    Services: Peer support groups, sibling support, retreats, online forum

    Survivors of Bereavement by Suicide (SOBS)

    For anyone over 18 affected by suicide.

    Helpline: 0300 111 5065

    Website: uksobs.org

    Services: Peer support groups, phone support, email support

    Widowed and Young (WAY)

    Peer support for anyone widowed under age 51.

    Website: www.widowedandyoung.org.uk

    Services: Online community, local groups, events

    Sands (Stillbirth and Neonatal Death Charity)

    Supporting anyone affected by pregnancy loss or baby death.

    Helpline: 0808 164 3332

    Website: www.sands.org.uk

    Services: Support groups, online forum, befriending

    ANDYSMANCLUB

    Men’s peer support groups (18+) meeting weekly for those struggling with grief, mental health, or life challenges.

    Website: andysmanclub.co.uk

    Meetings: Mondays at 7pm (groups in Oswestry, Telford, Shrewsbury, and nationwide)

    AtaLoss

    National signposting website helping you find bereavement support.

    πŸ”΅ SHROPSHIRE

    Shropshire – Bereavement Services (All Ages)

    Shropshire Mental Health Support – Bereavement Services

    Comprehensive bereavement support including suicide bereavement, crime-related death, accidents, disasters, peer groups for widows/widowers, and child loss support.

    Website: www.shropshiremhs.com

    Services: Support groups, virtual groups, helpline, specialized trauma support, Jolly Dollies, WAY-Up (widows/widowers support)

    Shropshire Council – Bereavement Support

    Local signposting, emotional support, and help with practical matters after a death.

    Phone: 0345 678 9028 (First Point of Contact)

    Website: next.shropshire.gov.uk/bereavement-support

    Services: All-ages support, suicide bereavement service, telephone triage

    Shropshire Council – Bereavement Services (Practical)

    Guidance for funerals, burials, cremation, registering deaths, and legal processes.

    Website: www.shropshire.gov.uk/bereavement-services

    Services: Practical information, registrar services, coroner information

    Shropshire Grief Tending CIC

    Community-based grief support across multiple Shropshire locations.

    Website: www.shropshiregrieftending.com

    Locations: Shrewsbury, Wem, Telford, Ludlow

    Services: Weekly grief cafΓ©s, grief tending walks, suicide-specific support groups, family sessions, one-to-one sessions

    2026 expansion: “Holding Grief, Growing Hope” – new cafΓ©s opening across Shropshire

    Shrewsbury Bereavement Group (CIC)

    Monthly peer support meetings across Shropshire.

    Phone: 07932 513880

    Website: shropshirebereavement.group

    Meeting locations: Shrewsbury Castlefields, Emstrey Crematorium, Telford Lawley Hub, Oswestry Memorial Hall

    Services: All-ages welcome, peer support, monthly gatherings

    Qube Oswestry

    Community signposting for mental health and bereavement support.

    Website: qube-oca.org.uk/mental-health-and-bereavement-support

    Services: Local resource directory, helpline information

    Caritas Shrewsbury

    Therapeutic bereavement support for adults experiencing complex grief.

    Website: dojustice.co.uk/caritas-shrewsbury

    Services: Therapeutic groups, mindfulness groups, participant-led sessions

    Hope House Children’s Hospice / TΕ· Gobaith

    Specialist bereavement support for families after the death of a baby, child, or young person (under 25).

    Website: www.hopehouse.org.uk

    Coverage: Shropshire, Cheshire, Mid & North Wales

    Services: Specialist counselling for parents, siblings, and extended family, bereavement support groups, memory making, ongoing emotional support

    Cruse Bereavement Support – Shropshire, Telford & Wrekin

    Local branch of the national charity.

    Website: www.cruse.org.uk

    Services: One-to-one support, group sessions, children’s services (Hope Again), telephone and online support

    2 Wish Cymru (now serving Shropshire)

    Specialist support after the sudden death of a child or young person (ages 0–25).

    Website: 2wish.org.uk

    Who they support: Parents, siblings, grandparents, partners, witnesses, professionals

    Services: Crisis support, memory boxes, counselling, community peer support groups, practical guidance

    New in 2024: Expanded services into Shropshire

    Telford & Wrekin Community Support Groups

    Directory of local support groups including bereavement-specific groups.

    πŸ”΅ NORTH WALES

    Betsi Cadwaladr (North Wales) – Bereavement Services

    BCUHB Bereavement Information for Adults, Children & Young People

    Main NHS portal for bereavement support across North Wales.

    Website: bcuhb.nhs.wales/bereavement-information

    Services: Adult bereavement guidance, child and young person resources, practical information (registering deaths, funeral directors), signposting to local and national services

    BCUHB Palliative, End-of-Life & Bereavement Care

    Comprehensive palliative and bereavement pathways for adults and children.

    Website: bcuhb.nhs.wales/palliative-end-of-life-and-bereavement-care

    Services: Care planning, end-of-life support, bereavement follow-up

    BCUHB Baby Loss & Snowdrop Bereavement Team

    Specialist service for pregnancy and neonatal loss (up to 28 days).

    Website: bcuhb.nhs.wales/baby-bereavement-service

    Hours: Monday–Friday, 9am–5pm

    Services: Midwife-led support, home visits, memory making (photos, handprints, memory boxes), funeral guidance, referrals to counselling, charity links

    Coverage: All North Wales hospitals

    BCUHB Hospital Bereavement Offices

    Based at major hospitals across North Wales.

    Locations: Wrexham Maelor Hospital, Glan Clwyd Hospital, Ysbyty Gwynedd

    Website: bcuhb.nhs.wales/bereavement-services

    Services: Viewing arrangements, certificates, practical guidance, referrals

    Marie Curie Wales – Bereavement Information & Support Service

    Free bereavement support available across North Wales.

    Website: www.mariecurie.org.uk/wales-bereavement-support

    Services: Free counselling, support groups, one-to-one telephone support, information resources

    The Rainbow Foundation – Wrexham

    Community bereavement support groups.

    Website: therainbowfoundation.org.uk/bereavement-support

    Meeting locations: Wellbeing Hub (Wrexham), Piercy Hall (Marchwiel), Gwersyllt Resource Centre

    Services: Peer support groups, community connections

    Tom Owen & Son – Conwy / Llandudno

    Funeral directors offering bereavement support services.

    Website: tomowenandson.com/bereavement-help

    Services: “Coffee Connection” bereavement meetups (Colwyn Bay, Llandudno), free grief counselling (via North Wales Reflections)

    Cruse Wales

    Welsh branches of national bereavement charity.

    Website: www.cruse.org.uk

    Services: Group support, one-to-one counselling, Hope Again (children’s support)

    2 Wish Cymru

    Specialist support after sudden death of a child or young person (0–25).

    Website: 2wish.org.uk

    Coverage: All of Wales including North Wales

    Services: Crisis support, counselling, peer groups, memory boxes, practical help

    Sands – Wales Groups

    Support after miscarriage, stillbirth, or neonatal death.

    Website: www.sands.org.uk

    Services: Local support groups, online forum, helpline, befriending

    S4C Bereavement Directory

    Wales-wide signposting resource.

    Website: www.s4c.cymru/loss-and-bereavement

    Services: Links to Dying Matters, The Compassionate Friends, Rosie Crane Trust, Cruse Wales

    Finding the Right Support for You

    For Parents Who Have Lost a Child

    • Hope House Children’s Hospice (Shropshire & North Wales)
    • 2 Wish Cymru (sudden death, ages 0–25)
    • The Compassionate Friends (national)
    • Child Bereavement UK (national)
    • Sands (pregnancy and baby loss)

    For Children and Young People

    • Winston’s Wish (ages 0–25, national)
    • Hope House Children’s Hospice (under 25)
    • 2 Wish Cymru (siblings, ages 0–25)
    • Child Bereavement UK
    • Cruse Hope Again (children’s service)

    For Siblings

    • The Compassionate Friends (sibling support)
    • 2 Wish Cymru
    • Hope House Children’s Hospice

    After Suicide

    • Shropshire Mental Health Support – Suicide Bereavement
    • Shropshire Grief Tending CIC (suicide-specific groups)
    • Survivors of Bereavement by Suicide (SOBS, national)
    • Shropshire Council Suicide Bereavement Service

    For Widows and Widowers

    • Widowed and Young (under 51, national)
    • Shropshire Mental Health Support (Jolly Dollies, WAY-Up groups)
    • Cruse (all ages)

    After Pregnancy or Baby Loss

    • BCUHB Snowdrop Bereavement Team (North Wales)
    • Sands (national and Wales groups)
    • Hope House Children’s Hospice

    For Men

    • ANDYSMANCLUB (men’s peer support, Mondays 7pm)
    • Cruse (all genders)
    • Shropshire Grief Tending CIC

    For Community and Peer Support

    • Shropshire Grief Tending CIC (grief cafΓ©s and walks)
    • Shrewsbury Bereavement Group (monthly meetings)
    • The Rainbow Foundation (Wrexham area)
    • Tom Owen & Son Coffee Connection (Conwy/Llandudno)

    Important Reminders

    You Are Not Alone

    Thousands of people across Shropshire, North Wales, and the UK are grieving right now. Support is available, and reaching out is a sign of strength.

    There’s No “Right” Way to Grieve

    Everyone’s grief journey is unique. Don’t compare yourself to others or worry about doing it “wrong.”

    It’s Never Too Late to Seek Support

    Whether your loss was recent or years ago, support services are available whenever you’re ready.

    You Don’t Have to Do This Alone

    Professional support, peer groups, and counselling can provide the space and understanding you need to process your grief.

    How to Use This Guide

    1. Identify your needs: Are you looking for peer support, professional counselling, practical help, or children’s services?
    2. Choose services that fit: Local groups offer community connection; national helplines offer immediate support; specialist services support specific types of loss
    3. Contact multiple services if needed: You can access several types of support at once
    4. Be patient: Finding the right fit may take time, and that’s okay
    5. Keep this information: Share it with family members, friends, or healthcare providers who can help you access support
  • NAAVoices.com I Need Support With… Neurodiversity A plain-English guide for England & Wales

    NAAVoices.com I Need Support With… Neurodiversity A plain-English guide for England & Wales

    I Need Support With… Neurodiversity (England & Wales) | NAAVoices.com

    I Need Support With… Neurodiversity

    A plain-English guide for England & Wales

    Prepared: 03 January 2026

    Section 1 β€” I Think I’m Autistic

    What that means (plain English)

    Autism is a neurodevelopmental difference that affects how people process information, communicate, and experience sensory input. It is not a defect; it is a different way of thinking and sensing. The goal is access, not “fixing”.

    πŸ’‘ Good to know

    Many autistic people are diagnosed later in life, particularly women and those who have learnt to mask their differences. There is no “wrong” time to seek understanding.

    Communication & social interaction

    • Preferring clear, literal language; missing hints or sarcasm
    • Finding small talk draining; enjoying deep, specific topics
    • Needing longer processing time before responding

    Sensory & environment

    • Over- or under-sensitivity to sound, light, touch, or smell
    • Needing predictable routines; distress with sudden change
    • Regulation through stimming (movement, fidgets, repetition)

    Thinking style & interests

    • Focused interests/hyperfocus; detail-oriented thinking
    • Difficulty switching tasks; fatigue after social demands

    Key resources

    Steps to follow

    1. Book a GP appointment and request an autism assessment.
    2. Bring a one-page impact summary with 3–5 everyday examples.
    3. Children: referral to community paediatrics or neurodevelopmental services.
    4. Adults: referral to local adult autism service.
    5. England: ask about current Right to Choose options.
    6. Wales: schools use ALN/IDP; healthcare referrals via GP.
    • One-page symptom impact summary
    • 2–4 week diary of challenges and patterns
    • School/college notes or workplace observations
    • Any developmental history (if available)

    Communication

    • Ask for written instructions or agendas in advance
    • Request extra processing time in meetings
    • Use email for complex topics rather than impromptu discussions

    Sensory needs

    • Use noise-cancelling headphones or ear defenders
    • Request a desk away from bright lights or high-traffic areas
    • Take regular sensory breaks

    School/college

    • Request a quiet space for exams or study
    • Ask for advance notice of changes to timetables
    • Use visual schedules and reminders

    Workplace

    • Request flexible working patterns
    • Ask for clear, written expectations
    • Use calendar reminders and task lists

    Self-Reflection Quiz

    This is for self-understanding only β€” it is not a diagnostic tool.

    1. Do you prefer clear, direct communication over hints or implied meanings?

    2. Do you experience strong reactions to sensory input (sounds, lights, textures)?

    3. Do you have specific interests that you focus on deeply?

    Your Reflection

    These responses are for your own self-understanding. If several of these experiences resonate strongly with you, it may be worth exploring further through the assessment pathway above.

    Remember: self-identification is valid, and seeking formal assessment is a personal choice.

    ➑️ Next Steps

    • Review the evidence checklist in the Evidence Pack section
    • Use the GP referral template in the Templates section
    • Start a 2-week diary of your experiences
    • Connect with autistic-led communities for peer support

    Section 2 β€” I Think I Have ADHD

    What that means

    ADHD (Attention Deficit Hyperactivity Disorder) affects attention regulation, impulse control, and activation. It is a difference in how the brain prioritises and moves between tasks. ADHD is not about lacking attentionβ€”it’s about regulating attention.

    ℹ️ Note

    ADHD presents differently across people. Some experience primarily inattentive symptoms, others hyperactive-impulsive symptoms, and many a combination of both.

    Inattention

    • Difficulty sustaining focus on tasks that don’t interest you
    • Frequently losing items or forgetting appointments
    • Being easily distracted by external stimuli or internal thoughts
    • Making careless mistakes in work or daily tasks
    • Difficulty following through on instructions or finishing tasks

    Hyperactivity & impulsivity

    • Feeling restless or needing to move frequently
    • Talking excessively or interrupting others
    • Difficulty waiting your turn
    • Acting on impulse without considering consequences
    • Fidgeting or feeling internal restlessness

    Executive function

    • Difficulty starting tasks (task initiation)
    • Poor sense of time passing (time blindness)
    • Challenges with organisation and planning
    • Working memory difficulties
    • Emotional dysregulation

    Key resources

    Steps to follow

    1. Request an ADHD assessment via your GP.
    2. Bring an impact diary and school/work evidence.
    3. Children: referral to paediatrics or CAMHS/ND services.
    4. Adults: referral to adult ADHD service.
    5. England: ask about Right to Choose options.
    6. Wales: GP referral + ALN/IDP support in education.

    Activation strategies

    • Body doubling (working alongside others, even virtually)
    • Breaking tasks into tiny, concrete steps
    • Using external motivation (deadlines, accountability partners)
    • Starting with the easiest part of a task

    Time management

    • Visual timers and alarms
    • Time-blocking with buffer periods
    • Using “now, not now” systems rather than complex scheduling

    Workplace adjustments

    • Flexible working hours
    • Regular check-ins rather than end-of-project reviews
    • Permission to use headphones
    • Standing desk or opportunity to move

    Self-Reflection Quiz

    This is for self-understanding only β€” it is not a diagnostic tool.

    1. Do you often struggle to start tasks, even ones you want to do?

    2. Do you frequently lose track of time or underestimate how long things take?

    3. Do you experience intense focus on interesting activities but struggle with less engaging ones?

    Your Reflection

    These responses are for your own self-understanding. If several of these experiences significantly impact your daily life, it may be worth discussing with your GP.

    ADHD assessment considers how symptoms affect you across different areas of life.

    ➑️ Next Steps

    • Start an impact diary tracking challenges over 2–4 weeks
    • Gather any school reports mentioning concentration
    • Use the GP referral template in the Templates section
    • Try some of the “what helps” strategies while waiting

    Section 3 β€” Learning Differences

    Dyslexia, Dyspraxia/DCD, Dyscalculia

    Dyslexia primarily affects reading, writing, and spelling. It is not related to intelligence. People with dyslexia may process written language differently, often showing strengths in verbal reasoning and creative thinking.

    Indicators

    • Reading slowly or with effort
    • Spelling inconsistently
    • Difficulty copying accurately
    • Strong verbal skills but written work doesn’t reflect ability

    Dyspraxia (also called DCD) affects motor coordination and planning. It can impact fine motor skills, gross motor skills, and motor planning.

    Indicators

    • Difficulty with handwriting, often slow or illegible
    • Challenges with physical coordination and balance
    • Trouble learning new motor skills
    • Challenges with organisation and planning sequences

    Dyscalculia affects numerical understanding and mathematical reasoning. Like dyslexia, it is not related to intelligence.

    Indicators

    • Difficulty understanding number concepts
    • Trouble with mental arithmetic
    • Challenges remembering mathematical procedures
    • Difficulty with time, money, and measurement

    Key resources

    School/College (England)

    1. Speak to the school SENCO.
    2. Request assessment through school or educational psychologist.
    3. School should provide SEN Support without formal diagnosis.
    4. For significant needs, request EHCP assessment.

    Adults & Higher Education

    1. Contact your university’s disability service for assessment.
    2. Apply for Disabled Students’ Allowance (DSA).
    3. DSA can fund specialist equipment and study support.

    Assistive technology

    • Text-to-speech software
    • Speech-to-text for writing
    • Reading rulers and coloured overlays
    • Mind-mapping software

    Assessment adjustments

    • Extra time in exams (usually 25%)
    • Use of a reader or scribe
    • Alternative assessment formats
    • Coloured paper or screen backgrounds

    ➑️ Next Steps

    • Contact your school’s SENCO/ALNCo or university disability service
    • Explore DSA if you’re in higher education
    • Try assistive technology β€” many options are free
    • Use the school/college request template

    Section 4 β€” Templates (Copy-Ready)

    These templates can be adapted to your situation. Replace the bracketed text with your specific details.

    πŸ“‹ GP Referral Request
    Dear [GP Name/Practice],I am writing to request a referral for [autism/ADHD/neurodevelopmental] assessment.I have been experiencing difficulties with [brief summary β€” e.g., focus and organisation / social communication and sensory processing] that significantly impact my daily life.Key areas of difficulty include: β€’ [Example 1 β€” e.g., I struggle to maintain focus on tasks] β€’ [Example 2 β€” e.g., I find it very difficult to start tasks] β€’ [Example 3 β€” e.g., I feel overwhelmed in busy environments]These difficulties have been present [since childhood / for as long as I can remember] and affect my [work/education/relationships/daily functioning].I have attached a summary of my experiences. I would also like to discuss Right to Choose options if available.Yours sincerely, [Your Name] [Date of Birth] [NHS Number if known]
    πŸ“‹ School/College Adjustments Request
    Dear [SENCO/ALNCo/Tutor Name],I am writing to discuss support for [my child, Name / myself] who [is awaiting assessment for / has characteristics of] [autism/ADHD/dyslexia/other].Current difficulties include: β€’ [Example 1 β€” e.g., difficulty concentrating in busy environments] β€’ [Example 2 β€” e.g., challenges with written work] β€’ [Example 3 β€” e.g., need for routine and advance notice of changes]We would like to request a meeting to discuss: β€’ What support can be put in place now β€’ How needs can be monitored and reviewed β€’ What the assessment pathway looks likeAdjustments that would help include: β€’ [Suggestion 1 β€” e.g., seating at the front] β€’ [Suggestion 2 β€” e.g., written instructions alongside verbal] β€’ [Suggestion 3 β€” e.g., extra time for processing]Yours sincerely, [Parent/Carer Name or Student Name] [Date]
    πŸ“‹ Workplace Adjustments Request
    Dear [Manager/HR Contact],I am writing to discuss reasonable adjustments that would help me work effectively. I [have been diagnosed with / am awaiting assessment for / identify as having] [autism/ADHD/dyslexia/other].This affects me in the following ways at work: β€’ [Example 1 β€” e.g., difficulty filtering background noise] β€’ [Example 2 β€” e.g., challenges with task prioritisation] β€’ [Example 3 β€” e.g., need for clear, written instructions]Adjustments that would help me perform at my best include: β€’ [Adjustment 1 β€” e.g., permission to use headphones] β€’ [Adjustment 2 β€” e.g., written agendas before meetings] β€’ [Adjustment 3 β€” e.g., flexible working hours]I would welcome a conversation about how we can work together.Yours sincerely, [Your Name] [Date]
    πŸ’‘ Tip

    Keep a copy of all correspondence. Follow up verbal conversations with an email summarising what was discussed.

    Section 5 β€” Evidence Pack (Checklist)

    Gathering evidence strengthens your case for assessment and support. Not everything will apply β€” collect what’s relevant.

    Personal documentation

    • One-page impact summary (3–5 concrete examples)
    • 2–4 week diary of difficulties and patterns
    • Timeline of when you first noticed difficulties
    • List of strategies you’ve tried

    Childhood/developmental history

    • School reports (comments about behaviour, concentration)
    • Any previous assessments or reports
    • Parent/carer observations (written statement)
    • Developmental milestones if known

    Current impact

    • Examples of impact on work or education
    • Examples of impact on relationships
    • Examples of impact on daily living
    • Partner/family/colleague observations

    Professional evidence

    • Letters from previous healthcare providers
    • Occupational health reports
    • Educational psychology assessments

    Section 6 β€” Important Notes

    ⚠️ Please read

    This resource is for information and self-understanding only. It does not constitute medical advice, diagnosis, or treatment.

    About this resource

    • This is educational, not diagnostic. The quizzes here are designed to help you understand yourself better β€” they cannot replace professional assessment.
    • Self-identification is valid. Many neurodivergent people find understanding without or before formal diagnosis.
    • Pathways vary. Assessment availability and processes differ across England and Wales, and change over time.

    Your rights

    • You have the right to request assessment and to be taken seriously
    • You can ask for reasonable adjustments without a formal diagnosis
    • In England, you have the Right to Choose for some mental health assessments
    • You can request copies of your medical records and reports

    If you’re struggling

    • Take breaks β€” this doesn’t have to be done all at once
    • Ask someone you trust to help with paperwork
    • Connect with neurodivergent communities for peer support
    • Remember that your experiences are valid regardless of diagnosis
    πŸ’‘ Remember

    You are not broken. You are not “too much” or “not enough”. Neurodivergent brains work differently, and understanding how yours works is a form of self-care.

    You’ve taken an important step

    Seeking understanding about how your brain works takes courage. Whether you’re at the beginning of this journey or well along the path, know that you deserve support, accommodations, and acceptance.

    This resource was created to make navigating these systems a little easier. You don’t have to do this alone.

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    Protected: πŸ₯ HRT Prescribing GuideFor Betsi Cadwaladr University Health Board | Aligned with NICE NG23 (2024)

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